Cochin Shipyard Ltd Software Support Services 2.0 VEEAM Tender 2026 Kerala OEM Approved Provider
Progress
Key Highlights
- • OEM approved service provider requirement for VEEAM software maintenance
- • EMD amount ₹42,000 with bid submission
- • Contract quantity or duration may vary up to 25% per ATC terms
- • Lumpsum service contracts may allow scope/value expansion up to 25% with consent
- • No BOQ items available; undefined exact deliverables pending ATC
- • Real-time support, proactive services, upgrades, and software enhancements emphasized
Tender Overview
Cochin Shipyard Ltd invites bids for Software Support Services 2.0 covering VEEAM and related application maintenance, proactive services, ongoing support, regular upgrades and software enhancements. The scope explicitly includes real-time support and OEM approved service provision. The tender requires an EMD of ₹42,000. A notable atc clause permits quantity or duration variation up to 25% at contract issuance or during execution, with seller consent for scope changes in lumpsum contracts. The procurement emphasizes an OEM‑authorized service capability and ongoing support commitments, with no BOQ quantity defined. Location is not specified in the tender data, and the opportunity targets suppliers capable of delivering enterprise‑grade backup and software maintenance under government/DEEP procurement channels.
Technical Specifications & Requirements
- Product/service category: VEEAM backup and related software maintenance including proactive services, upgrades and enhancements
- Service model: OEM approved service provider for real-time support and maintenance
- Quantities/Value: Not specified (EMD ₹42,000); BOQ items: 0; contract scope adaptable by up to 25% in quantity or duration
- Standards/Compliance: Not explicitly stated; emphasis on OEM authorization and software maintenance continuity
- Deliverables: Ongoing support, maintenance, upgrades, and technical improvements; installation and configuration services as part of support package
- Delivery location: Not disclosed in data; procurement appears under government/public enterprise framework
- Experience: Required OEM‑level service capability implied by “OEM approved service provider” and ongoing upgrade work
Terms, Conditions & Eligibility
- EMD: ₹42,000 to be submitted with bid
- Quantity/Duration Variation: Up to 25% allowed at the time of contract issue or during execution
- Contract Type: Lumpsum scope may be expanded by up to 25% with service provider consent
- ATC/ATC Document: Additional terms uploaded by buyer; bidders should view the ATC document for specifics
- Location data: Tender location not specified; bidders must verify official channel for geographic applicability
- Experience expectation: OEM authorization implies vendor must demonstrate OEM partnership or certification
- BOQ: No items listed; bidders should prepare for broad software maintenance engagement
Key Specifications
-
VEEAM backup and related software maintenance services
-
OEM approved service provider requirement
-
EMD ₹42,000; tender has 0 BOQ items
-
Scope may be expanded by up to 25% per ATC and contract terms
-
Real-time support, proactive maintenance, upgrades, software enhancements
Terms & Conditions
-
EMD of ₹42,000 must accompany bid documents
-
25% variation in quantity or duration allowed during contract
-
Lumpsum-based service contracts may expand scope with provider consent
Important Clauses
Payment Terms
Payment terms not explicitly listed; bidders should review ATC for milestone or advance terms
Delivery Schedule
No fixed delivery schedule published; ATC may define response times for real-time support
Penalties/Liquidated Damages
No LD details provided in data; refer to ATC for penalties related to service interruptions
Bidder Eligibility
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Must be an OEM approved service provider for VEEAM software maintenance
-
Bidder must submit ₹42,000 EMD and relevant financial documentation
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Experience in enterprise backup software maintenance and real-time support
Tender Data
Bid Details
Quantity
365
Bid Type
Two Packet Bid
Bid Validity
120 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Software Support Services 2.0 - VEEAM; Application Software; Maintenance Services, Proactive Services; Ongoing Support, Regular Upgrades, Software Enhancements, Technical Improvements, Real-time support; OEM approved service provider
Advisory Bank
State Bank of India
ePBG Percentage
3%
ePBG Duration (Months)
14
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Delivery Locations
1
Delivery Cities
Ernakulam
Delivery Pincodes
682015
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Prajith A R | 682015,Cochin Shipyard Limited, Perumanoor, Kochi- 682304 | Ernakulam | Kerala | 682015 | 365 | - | - |
Authority Records
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Documents 6
GeM-Bidding-9839666.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
4
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar VEEAM/software maintenance projects
Financial statements of last 2-3 years
EMD submission proof (payment receipt/DD/online payment record) of ₹42,000
Technical bid documents and OEM authorization/certification
Any OEM partnership confirmation or approvals relevant to VEEAM maintenance
ATA/ATC documents accessed from buyer
Frequently Asked Questions
Key insights about KERALA tender market
How to bid for VEEAM software support tender in Kochi 2026?
Bidders must meet OEM authorization criteria, submit ₹42,000 EMD and provide experience certificates for enterprise backup maintenance. Review ATC for scope, submit GST/PAN, financials, and OEM authorizations; ensure willingness to accept 25% scope/quantity variation and align with real-time support deliverables.
What documents are required for Cochin Shipyard backup maintenance bid 2026?
Required documents include GST certificate, PAN, 2–3 years of financial statements, OEM authorization for VEEAM, relevant experience certificates, EMD receipt of ₹42,000, technical bid documents, and any ATC-specified forms; ensure authenticity and accuracy to qualify for evaluation.
What are the technical specifications for VEEAM maintenance tender in Kerala?
The tender emphasizes VEEAM backup maintenance, OEM-approved service provision, real-time support, proactive services, upgrades, and software enhancements; no explicit hardware specs are listed, bidders should rely on OEM guidelines and maintenance SLAs.
When is the EMD required for the Cochin Shipyard tender in 2026?
EMD amount is ₹42,000; submit with the bid as per tender submission guidelines detailed in the ATC; ensure payment method traceability and reference to the official tender portal as required.
What are the payment terms for VEEAM software maintenance procurement?
The data does not specify explicit payment terms; bidders should refer to ATC for milestones, advance payment, and settlement timelines; ensure alignment with OEM support SLAs and contract value adjustments up to 25%.
How does the 25% quantity variation clause affect the contract?
The buyer may increase or decrease the contract quantity or duration by up to 25% at contract issue and during execution; bidders must accept revised scope and adjust resource planning accordingly, including pricing and delivery SLAs.
What qualifications demonstrate eligibility for OEM approved VEEAM support?
Eligibility requires OEM authorization or partnership for VEEAM maintenance, proven experience in enterprise backup environments, and ability to provide real-time support, upgrades, and proactive services in line with ATC terms.
Who should bidders contact for ATC-specific terms and conditions?
Bidders should view the uploaded ATC document linked to the buyer’s tender page; it contains organization-specific clauses, scope adjustments, and any special contractual obligations related to the VEEAM maintenance tender.