Bid Publish Date
22-Oct-2026, 3:28 pm
Bid End Date
02-Nov-2026, 4:00 pm
Progress
ISRO, under the Department of Space, seeks a non-comprehensive AMC for an Excetek make wire cut EDM machine for a period of three years. The contract includes four preventive maintenance visits per year, with breakdown calls billed separately. The engagement spans across India and involves a formal price format in an excel-based quote, including spares price lists. A pro-rata payment regime follows each maintenance visit, certified by the division head. The buyer reserves the right to adjust contract scope by up to 50% and to add/delete similar equipment during the term. Unique clauses include concessional GST of 5% on spares and an arbitration mechanism via a One-Man Arbitrator under the Arbitration & Conciliation Act. The scope emphasizes service delivery reliability, with a strict downtime remedy window and penalty structure described below.
Excetek make wire cut EDM machine
Non-comprehensive AMC for 3 years
Four preventive maintenance visits per year
Pro-rata payment after each maintenance visit
Downtime penalty: 0.5% of annual maintenance charges per day (max 5%)
Spare parts price list to be provided; concessional GST at 5%
3-year AMC with quarterly PM visits
Pro-rata payment upon completion of each visit
downtime penalties and 50% scope variation allowance
Pro-rata payments after each maintenance visit; invoice must include division head certification and bank details.
Four preventive maintenance visits per year; breakdown response within 48 hours; spares price list validity through AMC duration.
Downtime compensation at 0.5% of annual maintenance charges per day, capped at 5%.
Experience in AMC of EDM/wire cut machines (Excetek or equivalent)
Financial statements proving stability for 3-year commitment
OEM authorization for Excetek equipment and valid GST registration
Quantity
1
Similar Category
Customized AMC/CMC for Pre-owned Products
Bid Type
Single Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
4 Days
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Custom Bid for Services - Non comprehensive AMC for Excetek make wire cut EDM Machine for a period of 3 years
Delivery Locations
1
Delivery Cities
Tirunelveli
Delivery Pincodes
627133
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Sandeep P S | 627133,ISRO Propulsion Complex Government of India Department of Space Mahendragiri, Near Kavalkinaru Junction Tirunelveli | Tirunelveli | Tamil Nadu | 627133 | Project / Lumpsum Based | - | - |
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST registration certificate
PAN card
Experience certificates for similar AMC of EDM machines
Financial statements or turnover proof
EMD/Security deposit (as applicable by organization policy)
Technical bid document outlining AMC approach
OEM authorization for Excetek make equipment
Concessional GST certification (if requesting GST benefit on spares)
Bidders must submit GST registration, PAN, and experience certificates for EDM maintenance, plus a detailed Excel price bid with pro-rata payment terms. Ensure OEM authorization for Excetek equipment and conform to 5% concessional GST on spares. The contract spans three years with four PM visits annually.
Required documents include GST certificate, PAN, experience certificates in similar AMC projects, financial statements, EMD as applicable, technical bid detailing AMC approach, OEM authorization for Excetek, and concessional GST certificate if seeking GST benefits on spares.
Downtime is compensated at 0.5% of annual maintenance charges per day, capped at 5% of the annual charges. Break-down response must occur within 48 hours of notification; otherwise penalties apply per contract terms.
Payments are pro-rata and made after satisfactory completion of each maintenance visit, with an invoice certified by the division head and including bank details for processing.
The buyer may increase or decrease contract quantity or duration by up to 50% at contract issue, and up to 50% during the term with consent for lumpsum-type services; additions/deletions of equipment allowed.
OEM authorization for Excetek, GST registration, and any concessional GST certification for spares are required. While no explicit IS/ISO standard is listed, compliance with standard tender practices and AMC terms is implied.