Indian Navy Water Heater BC(E) -300 OM5 Tender Mumbai, Maharashtra 2026 — Installation, Warranty & Service Requirements
Bid Publish Date
20-Oct-2026, 5:20 pm
Bid End Date
31-Oct-2026, 10:00 am
Location
Progress
Tender Overview
The opportunity pertains to the Indian Navy, Department Of Military Affairs, for supply and installation of a Water Heater BC(E) -300 OM5 at INS Teg, C/O Fleet Mail Office, Naval Dockyard, Mumbai, Maharashtra. The delivery location is Mumbai, with installation and commissioning to be performed at the consignee site. The contract includes on-site warranty and post-sale service implications, with a 1-year warranty from final acceptance or completion of installation. The scope emphasizes a reliable water heating solution with OEM-backed support and timely post-delivery service. A distinguishing element is the requirement to establish or demonstrate a functional service center in the consignee state within 30 days of award, with dedicated service support hotlines. The tender highlights the need for GST considerations to be managed by bidders and mandates documentation compliance for bid acceptance.
Technical Specifications & Requirements
- Product: Water heater BC(E) -300 OM5
- Location: INS Teg, Mumbai, Maharashtra 400002; installation at Naval Dockyard, Mumbai
- Warranty: 1 year from final acceptance or after on-site commissioning
- Service requirements: Functional Service Centre in the State of the consignee location within 30 days of award; dedicated toll-free service number
- Documentation: OEM warranty certificates to be submitted at delivery; installation, commissioning, and maintenance capabilities demonstrated; service centers near consignee destinations uploaded with bid
- GST: Bidder to determine applicability; reimbursement as actuals or applicable rate (whichever lower)
- Delivery/Installation: To be performed at the specified INS address; assessment and commissioning included if scope covers
- OEM/Service: Well-established installation, commissioning, training, troubleshooting, and maintenance team in India; post-sales support expected
Terms, Conditions & Eligibility
- EMD/Financial: Not detailed in data; ensure readiness of standard bid security and relevant financial documents
- Delivery & Payment: Final acceptance triggers warranty; payment terms not explicitly stated in data
- Certificates: All named certificates/docs must be uploaded per bid document
- Service & Support: Establishment of service center within 30 days; dedicated hotline must be active; documentary evidence required before payment release
- Warranty: OEM warranty certificates required at delivery; breakdown rectification during guarantee period promised
- Documentation: GST registration, PAN, experience certificates, financials, OEM authorizations, technical compliance
- Compliance: On-site/installation scope, training provisions, and maintenance service group must be described
Key Specifications
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Product name: Water heater BC(E) -300 OM5
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Location: INS Teg, C/O Fleet Mail Office, Naval Dockyard, Mumbai
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Warranty: 1 year from final acceptance or completion of installation
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Service centers: Must have functional center in the State of consignee; establish within 30 days if not existing
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Support: Dedicated toll-free/service hotline required
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Documentation: OEM warranty certificates to be submitted at delivery
Terms & Conditions
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EMD and financial documents must be ready; terms not fully specified in data
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Delivery to INS Teg, Mumbai with on-site installation if included
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1-year OEM warranty with post-sales service team in India
Important Clauses
Warranty
Warranty period of 1 year from final acceptance or after on-site commissioning; OEM warranty certificates required at delivery; rectification of breakdowns during guarantee period
Service Centre
Bidder/OEM must have a functional service centre in the consignor state; if not, establish within 30 days of award; payment released after documentary evidence
GST Guidance
Bidders must determine applicable GST; reimbursement as actuals or applicable rates, whichever lower, capped by quoted GST percentage
Bidder Eligibility
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Demonstrated experience in supplying/instaling water heaters for government/military facilities
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Evidence of a functional service center in Maharashtra or ability to establish within 30 days
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OEM authorization and technical capability to provide maintenance and training
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GST registration and financial standing acceptable to Indian Navy procurement standards
Tender Data
Bid Details
Quantity
4
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Purchase Preference
No
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
2
Warranty Period
1 years
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
WATER HEATER BC(E) -300 OM5
Pre-Bid & Qualification
Pre-Bid Date
27-10-2026 11:00:00
Pre-Bid Venue
STORE OFFICE, INS TEG, C/O FLEET MAIL OFFICE, NAVAL DOCKYARD, MUMBAI
Delivery Details
Max Delivery Days
30
Delivery Locations
1
Delivery Cities
Mumbai
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | Mumbai | Mumbai | - | - | 4 | 30 | - |
Authority Records
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Documents 3
GeM-Bidding-10058834.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
3
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar water heater supply/installations
Financial statements (latest audited or suitable alternative)
EMD/Security deposit documents (as applicable)
Technical bid documents and OEM authorization certificates
OEM service center confirmation and contact details
Warranty certificates from OEM
Frequently Asked Questions
Key insights about MAHARASHTRA tender market
How to bid for Mumbai water heater tender with INS Teg installation?
Bidders should prepare GST, PAN, financials, OEM authorizations, and installation capabilities. Ensure OEM warranty certificates and service center details are included. The bid requires documentation compliance, and the bidder must meet service center establishment or evidence within 30 days of award, with a 1-year OEM warranty.
What documents are required for water heater procurement in Maharashtra?
Submit GST certificate, PAN, latest financial statements, experience certificates for similar installations, OEM authorization, technical bid, and OEM warranty certificates. Also provide service center details and contact numbers for post-sale support in Maharashtra.
What are the warranty terms for the water heater supply contract?
Warranty is 1 year from final acceptance or completion of on-site installation. OEM warranty certificates must accompany delivery; seller to guarantee rectification of any breakdown during the warranty period; maintenance team must be available in India.
What are the service center requirements for this Navy tender?
Bidder must have a functional service center in the consignee state; if absent, establish within 30 days of award. Documentary evidence of the service center is required before payment release; toll-free support should be available for service inquiries.
How is GST handled for the Mumbai water heater bid?
Bidder determines applicable GST; reimbursement will be based on actuals or the applicable rate, whichever is lower, limited to the quoted GST percentage. GST compliance is bidder responsibility, with documentation submitted during bid.
What installation scope is included for INS Teg water heater procurement?
Delivery and installation at INS Teg, C/O Fleet Mail Office, Naval Dockyard, Mumbai; commissioning and testing may be included as per scope. On-site installation leads to warranty activation and post-install service obligations.
What qualifications are required for the OEM/service team in this tender?
OEMs must have a well-established Installation, Commissioning, Training, Troubleshooting, and Maintenance service group in India; provide service center locations near consignee destinations and dedicated service support channels.