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Organization: Council Of Scientific And Industrial Research (CSIR), Department Of Scientific And Industrial Research (DSIR) in BANGALORE, KARNATAKA. Procurement: chemical cleaning of shell and tube heat exchangers under a custom services bid. Location-specific scope targets the Bengaluru urban area. No BOQ items are listed, indicating a service contract for professional cleaning. Key differentiators include mandatory supplier certificates, OEM authorization, and a dedicated toll-free support line. The tender emphasizes quality assurance through documented certifications and an escalation matrix. The opportunity is positioned for service providers with established capability in shell-and-tube exchanger maintenance and chemical cleaning processes.
Bidder must upload all requested certificates and documents
Manufacturer Authorization from OEM with complete contact details is required
Dedicated toll-free service line and escalation matrix must be provided
Not specified in available data; refer to bid document for terms
Not specified; service scope indicates post-award execution as per CSIR-DSIR Bangalore requirements
Not specified in available data; check ATC for penalties or SLA penalties
Submit certificates and OEM authorization as per Bid Document
Provide dedicated toll-free service support and escalation matrix
Demonstrate capability for chemical cleaning of shell-and-tube exchangers
Quantity
1
Similar Category
Customized AMC/CMC for Pre-owned Products
Bid Type
Two Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
3 Days
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Custom Bid for Services - Chemical cleaning of shell and tube heat exchangers
Delivery Locations
1
Delivery Cities
Bengaluru Urban
Delivery Pincodes
560037
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Ravi Kumar C | 560037,CSIR - National Aerospace Laboratories, NWTC - Belur Campus, Wind Tunnel Road, Bengaluru - 560037 | Bengaluru Urban | Karnataka | 560037 | Project / Lumpsum Based | - | - |
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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Certificate (Requested in ATC)
OEM Authorization Certificate
Additional Doc 1 (Requested in ATC)
Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Key insights about KARNATAKA tender market
Bidders must upload all required certificates, provide OEM authorization, and supply details for the dedicated toll-free service line and escalation matrix. Refer to the ATC and corrigendum for exact document list and submission format. The service scope is chemical cleaning of shell-and-tube heat exchangers in Bengaluru.
Required documents include GST registration, PAN, experience certificates, financial statements, EMD (as stated in bid), OEM authorization, and certificates specified in the Bid Document/ATC. Ensure all documents are current and properly notarized where applicable for CSIR procurement.
No explicit BOQ specs are published; the scope is limited to chemical cleaning of shell-and-tube heat exchangers. Vendors must rely on standard industry practices and any uploaded ATC. Ensure compliance with all OEM recommendations and CSIR guidelines for chemical cleaning procedures.
Exact submission deadlines are not disclosed here; bidders should consult the official tender portal and the ATC document for the final date and time. Prepare and submit the complete certificates, OEM authorizations, and service-support details ahead of the deadline.
Payment terms are not specified in the available data; refer to the Bid Document for transfer timing, milestones, and any advance or milestone-based payments. Vendors should verify acceptance of service deliverables and invoicing requirements with CSIR-DSIR Bangalore.
Bidders must provide a dedicated toll-free service number and an escalation matrix with contact details. This includes a defined path for issue resolution and response times as per bid terms to ensure CSIR-DSIR Bangalore receives prompt technical support.
Yes. The bid requires Manufacturer Authorization/OEM details including name, designation, address, email, and phone number. This ensures the bidder is an authorized service provider for the specific chemical cleaning equipment or processes specified by CSIR-DSIR Bangalore.
The available data does not list specific standards; bidders should review the Bid Document/ATC for mandatory certifications. Typically, ISI, ISO, or OEM certifications related to chemical cleaning equipment and safety may be required by CSIR procurement.