Bid Publish Date
11-Nov-2026, 12:21 pm
Bid End Date
23-Nov-2026, 1:00 pm
Value
₹7,65,000
Location
Progress
Organization: Assam University (Department Of Higher Education) solicits maintenance services for Water Purification and Conditioning System (Version 2), covering Potable Water Purification via Reverse Osmosis or UV methods. Estimated value: ₹765,000. Location: Karbi Anglong, Assam 782441. Scope focuses on basic servicing and preventive maintenance across water purification equipment, with potential scope variation up to 25% of contract quantity/duration. Emphasis on on-site service capability within the consignee’s state and dedicated support accessibility. Key differentiators include mandatory local service presence and a formal escalation/toll-free support mechanism. This tender targets service providers capable of sustaining continuous potable water treatment performance under government procurement standards.
Product/Service: Annual Maintenance for Water Purification and Conditioning System (Version 2) using RO or UV
Estimated value: ₹765,000
Location: Karbi Anglong, Assam 782441
Contract flexibility: up to 25% quantity or duration variation
Service requirements: basic servicing, preventive maintenance, and on-site support
Support accessibility: dedicated toll-free number and escalation matrix
25% scope/duration variation by buyer with consent
Local Assam office requirement for service provider
Dedicated toll-free support line and escalation matrix required
Not explicitly specified; bidders should align with standard government service contracts, with milestones or monthly payments upon service fulfillment and acceptance.
Not specified; tender implies ongoing annual maintenance with potential scope adjustments up to 25%.
Not specified; bidders should anticipate standard service-level penalties for delayed response or non-performance as per government norms.
Local Assam-based service presence or ability to establish within consignee state
Experience maintaining RO/UV potable water purification systems
Capability to provide dedicated toll-free service line and escalation contact matrix
Quantity
20
Bid Type
Two Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Experience Required
2 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
ANNUAL MAINTENANCE SERVICES FOR WATER PURIFICATION AND CONDITIONING SYSTEM (Version 2) - Potable Water Purification System Reverse Osmosis Or UV Based; 5 to 7; PACKAGE-5 : Water purifier and conditioning system maintenance involving basic servicing, ..
Delivery Locations
1
Delivery Cities
Karbi Anglong
Delivery Pincodes
782462
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Mukrang Terang | 782462,Assam University, Diphu Campus 7th Mile, Lumding Road Diphu Dist: Karbi Anglong | Karbi Anglong | Assam | 782462 | 20 | - | - |
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Main Document
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST registration certificate
PAN card
Experience certificates for similar water purification maintenance
Financial statements (last 1-2 years)
EMD deposit proof (as per tender norms)
Technical bid submission documents
OEM authorizations / authorized service provider letters
Proof of local office presence in Assam (state of consignee)
Key insights about ASSAM tender market
Bidders should prepare GST, PAN, experience certificates, financials, EMD proof, technical bid, and OEM authorizations. Demonstrate capability with RO/UV potable water systems and local Assam service presence; ensure toll-free support and escalation matrix are in place before submission.
Submit GST registration, PAN card, previous maintenance experience certificates for RO/UV systems, financial statements for last 2 years, EMD evidence, technical bid, OEM authorization, and proof of local service office in Assam to satisfy eligibility criteria.
The estimated value is ₹765,000 for annual maintenance of the potable water purification system (Version 2), covering RO/UV based units; contract may adjust up to 25% per the option clause.
Bidders must establish a local Assam service office or prove capacity to operate within the state, plus provide a dedicated toll-free service line and a formal escalation matrix for rapid issue resolution.
The tender implies ongoing annual maintenance with basic servicing; exact response times aren’t specified, but local service presence and escalation procedures are mandatory to ensure timely support.
While explicit IS standards aren’t listed, bidders should demonstrate capability to maintain RO/UV potable systems in line with general government service contracts and include OEM authorizations where applicable.
The buyer may increase or decrease contract quantity or duration by up to 25% at contract issuance and during execution, with consent from the service provider for lumpsum-type contracts.
Payment terms aren’t specified; bidders should propose milestone-based or monthly payments linked to service delivery, subject to acceptance by Assam University and standard government procurement practices.