Bid Publish Date
01-Sep-2026, 7:30 pm
Bid End Date
24-Sep-2026, 8:00 pm
Value
₹85,00,000
Location
Progress
Balmer Lawrie And Company Limited invites bids for a Group Term Insurance Service contract to cover Permanent Employees, Contract Employees, Supervisory Trainees in Kolkata, West Bengal. Estimated value: ₹8,500,000. The scope includes life insurance policy provisions for various risk classes such as natural death, accidental death, suicide, animal bite, and pre-existing illnesses. Key differentiators include broad coverage across employee categories and location-specific risk pooling. The tender emphasizes service delivery and policy management within a public procurement framework, with an emphasis on compliance and efficient claim handling. Bidders should assess administrative capacity to issue policies, manage endorsements, and deliver timely renewals, with emphasis on policy administration and customer service.
Product/service category: Group Term Insurance for organizational employees
Estimated value: ₹8,500,000
Geography: Kolkata, West Bengal
Covered risks: natural death, accidental death, suicide, animal bite, pre-existing illnesses
No explicit quantitative performance metrics published
Mandatory documentation as per ATC/SLA attachments
EMD amount not disclosed in basic details; verify in ATC
Bidder must satisfy 25% quantity/duration variation rights
Lumpsum service adjustments permitted up to 25% with consent
ATC/SLA documents govern performance and penalties
Policy service deliverables include issuance, renewals, and claims handling
Not explicitly stated in basics; verify in ATC and uploaded SLA documents
Policy issuance and renewal timelines to be defined in SLA; ensure prompt policy onboarding
Penalties, if any, will be defined in ATC/SLA; bidders should review for SLA-based performance guarantees
Experience in managing group-term life insurance for large employee cohorts
Financial solvency demonstrated by last 2-3 years of statements
Regulatory compliance with Indian life insurance norms and data privacy
Ability to deliver policy administration, renewals, and claims processing within Kolkata region
Quantity
1
Bid Type
Single Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Min. Avg. Annual Turnover
323
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Group Term Insurance Service - Permanent Employees, Contract Employees, Supervisory Trainees; Natural death, Accidental death, Suicide, Animal bite, Pre-Existing Illnesses
Payment Timelines
Payments shall be made to the Seller within 30 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
1
Delivery Cities
Kolkata
Delivery Pincodes
700001
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Prathamesh Jagannath Mane | 700001,21 Netaji Subhash Road, Kolkata Kolkata | Kolkata | West Bengal | 700001 | Project / Lumpsum Based | - | Number of People to be insured : 1227 Total Sum Insured : 320840640 |
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST registration certificate
PAN card of bidder
Experience certificates of group-term life insurance implementations
Financial statements for last 2-3 years
EMD/Security deposit documents (as applicable per ATC)
Technical bid/documentation demonstrating policy administration capabilities
OEM authorizations or carrier/insurer partnerships (if required by ATC)
Any auxiliary compliance certificates referenced in uploaded ATC/SLA
Key insights about WEST BENGAL tender market
Bidders must submit GST, PAN, and financials along with experience certificates for group-term life programs. Review the ATC/SLA for 25% quantity/duration variation rights and ensure compliance with policy administration capabilities, claims processing, and regulatory requirements before bidding.
Required documents include GST certificate, PAN, up-to-date financial statements, two to three years of relevant experience certificates, and technical bid detailing policy administration and insurer partnerships. EMD details are specified in the ATC; verify and attach accordingly.
Eligibility hinges on demonstrated experience with group-term life programs, financial stability through recent statements, regulatory compliance, and capability to manage policy issuance, renewals, and claims processing for employees in Kolkata.
Delivery expectations are defined in the uploaded SLA; bidders should ensure timely onboarding of existing and new employees, prompt policy issuance, renewal in advance of expiry, and accurate premium collection aligned to organizational payroll cycles.
While no explicit standards are listed in the basic data, bidders should align with Indian life-insurance governance norms, data privacy requirements, and demonstrate ISI/ISO-like process controls where applicable in the ATC/SLA.
The buyer may increase or decrease contract quantity or duration by up to 25% at contract issuance and during execution; service providers must accept revised scope and adjust resources or pricing accordingly.
Estimated value is ₹8,500,000 with coverage for employees in Kolkata, West Bengal; bidders should tailor their policy administration capabilities to this regional workforce and regulatory context.