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Haj Committee Of India Canteen Service Tender Mumbai Maharashtra 2026 - Fixed Menu Rate Model, 25% Scope Clause

Bid Publish Date

11-Sep-2026, 8:34 pm

Bid End Date

21-Sep-2026, 9:00 pm

EMD

₹10,000

Progress

Issue11-Sep-2026, 8:34 pm
Technical17-09-2026 21:44:40
Financial
Award14-Oct-2026, 12:59 am

Tender Overview

Haj Committee Of India invites bids for an in-house canteen service at its Mumbai, Maharashtra facility. The procurement covers breakfast, lunch, dinner, snacks, beverages under a fixed menu rate model with both vegetarian and non-vegetarian options, exclusive to employees, patients, and in-house personnel. The project carries an EMD of ₹10,000 and may include a 25% variation in contract quantity or duration at the buyer’s discretion. An office of the service provider in the consignee state (Maharashtra) is required, along with dedicated service support and an escalation matrix. The tender emphasizes clear governance through at-tender attachments (SOW and ATC). The absence of BOQ items suggests a service scope driven by the canteen’s daily operations and guest needs within building premises. Key differentiators include on-site service capability, state-level presence, and robust customer support commitments. This opportunity targets experienced food service providers with established local footprints to ensure uninterrupted meal services aligned with employee/patient schedules. The procurement context centers on compliant, timely, and reliable catering for intra-facility consumption with defined support mechanisms.

Technical Specifications & Requirements

  • Product/Service: In-house canteen services with fixed menu rates
  • Location: Mumbai, Maharashtra inside building premises
  • Menu scope: Breakfast, Lunch, Dinner, Snacks, Beverages for employees/patients/in-house personnel
  • EMD: ₹10,000
  • Variation clause: up to 25% in quantity or duration pre- and post-contract issuance
  • Vendor requirements: local Maharashtra office; dedicated toll-free service line; escalation matrix
  • Documentation: SOW and ATC documents uploaded by buyer
  • BOQ: No items listed; scope anchored in service delivery and support terms
  • Eligibility focus: service capability, local presence, and responsive operations

Terms, Conditions & Eligibility

  • EMD: ₹10,000 (payment or security deposit as per bid terms)
  • Delivery/Scope variation: contract quantity/duration may vary up to 25%; supplier consent required for scope expansion
  • Service availability: office of service provider must be located in the state of the consignee (Maharashtra)
  • Support: dedicated toll-free number for service; formal escalation matrix for issues
  • Documentation: include proof of local presence, service affiliations, and ATC/SOW viewing access
  • ATC/SOW: attachments uploaded by Buyer; bidders must review for scope alignment
  • Warranty/AMC: not explicitly stated; refer to SOW for service-level commitments
  • Penalty/LD: not specified; ensure compliance with governing procurement terms and any additional clauses in ATC

Key Specifications

  • Canteen service under fixed menu rate model

  • Inside building premises for exclusive use of employees/patients/in-house personnel

  • Vegetarian and Non-Vegetarian menu options

  • Food service support with dedicated toll-free number

  • Escalation matrix for service issues

  • 25% scope/quantity variation permissible

Terms & Conditions

  • 25% variation clause on quantity or duration with bidder consent

  • Local presence required: service provider office in Maharashtra

  • EMD of ₹10,000 and dedicated customer support line

Important Clauses

Payment Terms

Not explicitly detailed in the data; refer to SOW/ATC for payment schedule and milestones

Delivery Schedule

No fixed delivery dates; service continuity within canteen operations as per contract terms

Penalties/Liquidated Damages

No LD details provided; penalties would be governed by SOW/ATC terms

Bidder Eligibility

  • Local presence in Maharashtra with a registered office

  • Experience in running on-site canteen or catering services

  • Ability to provide toll-free support and escalation process

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Authority & Contact

Office Name

Haj House

Grievance Contact

[email protected]

Technical Results

S.No Seller Date Status
1
HSS LLP   Under PMA
17-09-2026 21:44:40
2
KAMAL CATERERS PRIVATE LIMITED   Under PMA
21-09-2026 11:22:28
3
KAMALA CATERING SERVICES   Under PMA
21-09-2026 13:25:54
4
NIRMITEE SERVICES   Under PMA
19-09-2026 16:10:53
5
RITU ENTERPRISES   Under PMA
20-09-2026 18:07:44

Financial Results

Rank Seller Price Item
L1
KAMALA CATERING SERVICES( MSE Social Category:General )    Under PMA
Item Categories : Canteen Service - Best Price on Fixed Menu Rate Model - Non-Vegetarian, Vegetarian; Breakfast, Lun
L2
KAMAL CATERERS PRIVATE LIMITED( MSE Social Category:General )    Under PMA
Item Categories : Canteen Service - Best Price on Fixed Menu Rate Model - Non-Vegetarian, Vegetarian; Breakfast, Lun
L3
NIRMITEE SERVICES( MSE Social Category:General )    Under PMA
Item Categories : Canteen Service - Best Price on Fixed Menu Rate Model - Non-Vegetarian, Vegetarian; Breakfast, Lun
L4
RITU ENTERPRISES( MSE Social Category:OBC )    Under PMA
Item Categories : Canteen Service - Best Price on Fixed Menu Rate Model - Non-Vegetarian, Vegetarian; Breakfast, Lun

Contract / Result Documents 1

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Tender Data

Bid Details

Quantity

1

Bid Type

Two Packet Bid

Bid Validity

180 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Tech Clarification Time

2 Days

Preference & Exemptions

EMD Required

Yes

MII Compliance

Yes

MSE Purchase Preference

Yes

MSE Preference Band

L1+15%

MSE Exemption/Relaxation

No

Startup Exemption/Relaxation

No

Bid Splitting Applied

No

Requirements

Min. Avg. Annual Turnover

80

Experience Required

1 Year (s)

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Canteen Service - Best Price on Fixed Menu Rate Model - Non-Vegetarian, Vegetarian; Breakfast, Lunch, Dinner, Snacks, Beverages; Inside Building Premises (exclusive for employees/ patients/ in house personnel)

Advisory Bank

State Bank of India

ePBG Percentage

5%

ePBG Duration (Months)

14

Delivery Details

Delivery Locations

1

Delivery Cities

Mumbai

Delivery Pincodes

400001

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Sadik Murad Mulla400001,HAJ HOUSE, 7-A, M.R.A. MARG (PALTON ROAD), MUMBAI - 400001MumbaiMaharashtra400001Project / Lumpsum Based-Total Canteen Space (In Sqft) : 550 Total No of Employees/ Individuals/ Footfall to be served per day : 100 Monthly License Fee : 0 Duration in Months : 12 Working Days in a Month : 31

Authority Records

MINISTRY OF MINORITY AFFAIRSHAJ COMMITTEE OF INDIA

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Documents 14

GeM-Bidding-9884693.pdf

Main Document

Other Documents

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GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Categories 1

Required Documents

1

GST certificate

2

PAN card

3

Experience certificates

4

Financial statements

5

EMD document (₹10,000)

6

Technical bid documents

7

OEM authorizations (if applicable)

8

SOW and ATC documents uploaded by buyer

9

Proof of local presence in Maharashtra (office address)

Frequently Asked Questions

Key insights about MAHARASHTRA tender market

How to bid for Haj Committee canteen services in Mumbai 2026?

Bidders must submit GST and PAN along with experience certificates, financial statements, and ₹10,000 EMD. Review SOW/ATC attachments, confirm local Maharashtra office presence, and provide a dedicated toll-free service line with escalation matrix. Ensure compliance with the 25% variation clause prior to contract award.

What documents are required for Maharashtra canteen tender bid 2026?

Required documents include GST registration, PAN, experience certificates, financial statements, EMD receipt, technical bid documents, OEM authorizations (if any), and proof of Maharashtra office. SOW and ATC attachments must be acknowledged and submitted as part of the bid.

What is the EMD amount for the Mumbai canteen procurement?

The bid requires an EMD of ₹10,000 to participate. Submit the EMD proof with the bid package; payment terms follow the tender’s ATC/SOW. Ensure EMD is in the form accepted by the buyer (DD/online per policy).

What is the variation clause for contract quantity in this bid?

The buyer may increase or decrease the contract quantity or duration up to 25 percent at the time of issue and post-issuance, with the bidder bound to accept the revised scope. Lumpsum service contracts may extend up to 25% with consent.

What service support requirements are specified for this tender?

Bidders must provide a dedicated toll-free service line and an Escalation Matrix for contact. An on-ground Maharashtra office is required, ensuring timely issue resolution and structured escalation for service disruptions.

Where can I view the SOW and ATC documents for this tender?

SOW and ATC documents are uploaded by the Buyer and must be reviewed before submission. Access these attachments within the tender portal, acknowledging the scope and any special terms governing catering operations inside the building premises.

What are the location and organization details for this catering bid?

The procurement is by the Haj Committee Of India, located in Mumbai, Maharashtra. The contract covers canteen services inside building premises for employees, patients, and in-house personnel, under a fixed menu rate model with both vegetarian and non-vegetarian options.

What are the key eligibility criteria for bidders in this Mumbai tender?

Eligibility includes local Maharashtra presence, demonstrated experience in on-site canteen/catering, ability to provide toll-free support, and compliance with attendance at SOW/ATC terms. Ensure EMD submission and readiness to handle 25% variation in scope.

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