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UP Urban Development Department KAUSHAMBI Facility Management Services Tender 2026 – ISO 9001:2015, Govt Corporate Laptop Provision

Bid Publish Date

17-Oct-2026, 4:19 pm

Bid End Date

27-Oct-2026, 5:00 pm

Progress

Issue17-Oct-2026, 4:19 pm
AwardPending

Tender Overview

Organization: E-municipalities - Eservices To Citizens And Employees Of Urban Local Bodies Of Uttar Pradesh; Department: Urban Development Department Uttar Pradesh; Location: KAUSHAMBI, UTTAR PRADESH 212108. Procurement covers Facility Management Services (LumpSum) for laptops (HP 1024 GB storage) and related consumables to be provided by the buyer. Estimated value and EMD are not disclosed. The contract requires a service provider with local presence in the state and demonstrated government/PSU supply experience. A strong emphasis on certifications, affidavits, and documentary evidence differentiates eligible bidders. Unique terms include product sampling on demand and prior completion certificates. The scope excludes buyer-provided consumables from delivery but includes service support and escalation contacts.

Technical Specifications & Requirements

  • Category: Facility Management Services - LumpSum; Product: Laptop with HP 1024 GB storage emphasis; Consumables: to be supplied by buyer; no detailed hardware specs published.
  • Standards & Certifications: Bidder/OEM must hold ISO 9001:2015; annual compliance and quality assurances expected; affidavit for truthfulness; last six months GST returns required.
  • Experience Requirements: At least 3 years of regular supply to Central/State Govt organizations or PSUs/public-listed companies; evidence via contracts and completion certificates.
  • Support & Documentation: Dedicated toll-free service, escalation matrix, and ATC on firm letterhead; evidence of government/PSU supply provenance; product samples may be requested.
  • Submission & Compliance: EMD upload mandatory; three-year original scanned experience and IT/financial documents (ITR, Balance Sheet, CA turnover verification, GST, PAN); OEM authorizations and product samples as demanded.

Terms, Conditions & Eligibility

  • EMD: Not explicitly disclosed; bidders must upload EMD details with bid and submit hard copy before bid end date.
  • Eligibility: 3-year government/PSU experience in similar category; not under liquidation or bankruptcy; submit undertaking for financial health and legal standing.
  • Delivery & Payment: Delivery timelines and payment terms are not specified in the data; compliance with standard government procurement payment practices is expected.
  • Documentation: GST returns for last six months; GST, PAN, bank details; IT returns; turnover certificates; experience certificates; product samples; ISOs and OEM authorizations where applicable.
  • Penalties & Voiding: Not explicitly stated; standard terms imply possible contractual penalties for non-compliance or delays as per tender terms.

Key Specifications

  • Product/service names: Facility Management Services for Laptop provisioning (HP 1024 GB storage) with consumables supplied by buyer

  • Estimated value: Not disclosed; EMD amount not stated

  • Experience: Minimum 3 years supplying to Central/State Govt/PSU/Public Listed Companies

  • Standards: ISO 9001:2015 certification required

  • Documentation: Last six months GST returns; IT returns; Balance Sheet; CA turnover verification; GST, PAN; Bank details

  • Delivery/Support: Office of Service Provider must be in-state; dedicated toll-free support; escalation matrix

  • Samples: Product samples may be requested by buyer

  • Sample submission: Required along with bid as per buyer demand

Terms & Conditions

  • 3 years of govt/PSU/similar category supply experience with contract references

  • ISO 9001:2015 certification mandatory for bidder or OEM

  • Last six months GST returns and financial documents required with bid

  • Dedicated service support with toll-free number and escalation matrix

  • EMD submission is mandatory; hard copy submission before bid end date

Important Clauses

Payment Terms

Not explicitly stated; bidders should expect standard govt norms and ensure EMD submission with bid

Delivery Schedule

Delivery timelines not specified; ensure readiness for in-state service and prompt provisioning per tender terms

Penalties/Liquidated Damages

No explicit penalty schedule provided; bidders should anticipate standard LDs as per government procurement guidelines

Bidder Eligibility

  • 3 years of government/PSU supply experience in similar category

  • ISO 9001:2015 certification for bidder or OEM

  • Not under liquidation or bankruptcy; provide undertaking

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Tender Data

Bid Details

Quantity

1

Bid Type

Two Packet Bid

Bid Validity

30 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Tech Clarification Time

2 Days

Preference & Exemptions

EMD Required

No

MII Compliance

Yes

MSE Purchase Preference

No

MSE Exemption/Relaxation

No

Startup Exemption/Relaxation

No

Bid Splitting Applied

No

Requirements

Experience Required

3 Year (s)

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Facility Management Services - LumpSum Based - Laptop; HP 1024 GB Storage Laptop; Consumables to be provided by buyer

Payment Timelines

Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)

Delivery Details

Delivery Locations

1

Delivery Cities

Kaushambi

Delivery Pincodes

212203

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Arvind Kumar212203,Office Of Nagar Panchayat Charwa, KaushambiKaushambiUttar Pradesh212203Project / Lumpsum Based--

Authority Records

URBAN DEVELOPMENT DEPARTMENT

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Bid Preparation GeM Registration Document Filing

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Documents 5

GeM-Bidding-10052826.pdf

Main Document

Other Documents

OTHER

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Authority & Contact

Organization

E-municipalities - Eservices To Citizens And Employees Of Urban Local Bodies Of Uttar Pradesh

Office Name

Nagar Panchayat Charwa

Grievance Contact

[email protected]

Categories 6

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Required Documents

1

GST registration certificate

2

PAN card

3

Last six months GST Return Certificate

4

Experience certificates showing 3 years in similar govt/ PSU supply

5

Contract copies and completion certificates

6

Financial statements, Balance Sheet, CA turnover verification

7

ITR forms

8

Bank account details

9

ISO 9001:2015 certification (if available)

10

OEM authorization / product samples as demanded

11

Affidavit of truthfulness and non-li Under liquidation/bankruptcy

12

Service provider escalation matrix and toll-free support details

Frequently Asked Questions

Key insights about UTTAR PRADESH tender market

How to bid on facility management laptop tender in Kaushambi UP 2026

Bidders must be ISO 9001:2015 certified and have 3 years of govt/PSU supply experience. Submit EMD, last six months GST returns, IT returns, balance sheet, CA turnover verification, and OEM authorizations on firm letterhead. Include product samples if requested and provide a toll-free support matrix.

What documents are required for UP Urban Development laptop tender

Required documents include GST registration, PAN, last six months GST returns, financial statements, IT returns, balance sheet, CA turnover verification with UDI N, bank details, ISO 9001:2015 certificate, and OEM authorization. Also attach contracts and completion certificates from govt/PSU suppliers.

What are the technical specifications for the laptop provisioning tender

The tender specifies HP laptops with 1024 GB storage emphasis; no full hardware specs published. Bidder must provide samples if demanded and ensure service support with a dedicated toll-free number and escalation matrix; no additional device performance metrics disclosed.

When is EMD required for the Kaushambi government tender

EMD must be uploaded with the bid submission; hard copy EMD submission is required before bid end date. The exact amount is not disclosed in the available tender details, so bidders should prepare a compliant EMD as per standard govt norms.

What is the eligibility criteria for govt laptop supply in UP

Eligibility includes at least 3 years of government/PSU supply experience, ISO 9001:2015 certification, no liquidation or bankruptcy, and submission of all financial and statutory documents (GST returns, ITRs, CA turnover, PAN). OEM authorizations may be required for product conformity.

What are the service support requirements for the UP tender

Bidders must establish a service office within the consignee state, provide dedicated toll-free service contact, and share an escalation matrix with telephone numbers. Demonstrate ongoing service capability and provide documentation to verify local availability.

How to verify compliance with ISO 9001 in this UP procurement

Submit ISO 9001:2015 certificate on firm letterhead, certifying the organization or OEM. If not held, provide valid certification from an accredited body and demonstrate process controls, quality management procedures, and evidence of past ISO-compliant deliveries to govt/PSU clients.

What samples or demonstrations are required for bidding

The buyer may request product samples; bidders should be prepared to supply HP laptops matching the 1024 GB storage emphasis and related consumable items. Ensure samples are on firm letterhead and accompanied by certification documents and safety compliance notes.

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