Kendriya Vidyalaya Sangathan AMC Tender for Desktops, Laptops & Peripherals in West Delhi 2026
Bid Publish Date
05-Sep-2026, 2:55 pm
Bid End Date
15-Sep-2026, 3:00 pm
Value
₹3,75,000
Location
Progress
Tender Overview
Organization: Kendriya Vidyalaya Sangathan (Department Of School Education And Literacy) in WEST DELHI, DELHI - 110008 seeks an Annual Maintenance Service for a broad range of devices including Desktops, Laptops and Peripherals, Multifunction Printers, AUDIO CONFERENCING SYSTEMS, PROJECTOR, and Data Center Assets such as Layer-2 Access Switches and ceiling cameras. Estimated value is ₹375,000 with no BOQ items published. The scope spans multiple device categories across educational infrastructure, with emphasis on service continuity, preventive maintenance, and on-site support. A notable clause allows a 25% increase/decrease in quantity or duration at contract award, subject to consent. This procurement targets reliable AMC coverage for a complex school network environment in West Delhi. Unique aspect: broad, multi-category AMC for educational campus IT & AV assets under a single tender.
Technical Specifications & Requirements
- Service scope covers: Desktops, Laptops, Peripherals, Multifunction Printers (Monochrome, Laser, Composite Cartridge), Audio Conferencing System, Projector, Data Center Network Assets (Layer-2 Switch), and Ceiling Mount Cameras.
- Delivery/Response expectations require on-site maintenance and timely fault resolution for diverse devices; no itemized BOQ available.
- Vendor capability to support a multi-brand environment, with emphasis on uptime, preventive maintenance schedules, and compatibility across device categories.
- Key emphasis on service reliability and cross-category AMC management for school IT/AV infrastructure.
Terms & Eligibility
- EMD: not disclosed in the published details; bidders should assume standard procuring authority norms.
- Delivery terms: AMC activation upon contract award with ongoing service throughout the contract period; quantity variation up to 25% permitted by the buyer at issue time or post-award with consent.
- Payments: terms not specified; bidders should anticipate standard government procurement payment practices on AMC contracts. Compliance with vendor ATC clause on quantity/duration adjustments.
- Documents: submit typical tender documents (organization qualifications, AMC experience, financial capability, technical compliance) and OEM authorizations if applicable.
- Guidance: Ensure capability to manage cross-brand maintenance and support for educational campuses in West Delhi.
Key Specifications
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- Service categories: Desktops, Laptops, Peripherals, Multifunction Printers (Monochrome/Laser/Composite Cartridge), Audio Conferencing System, Projector, Data Center assets (Layer-2 Switch), Ceiling Mount Camera
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- Estimated value: ₹375,000
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- Brand flexibility: Broad multi-brand AMC permissible (Not OEM/ASP exclusive)
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- Delivery/response expectation: On-site maintenance; proactive preventive maintenance and rapid fault resolution
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- Contract variation: Up to 25% quantity or scope change at contract issue or post-award with consent
Terms & Conditions
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EMD amount not disclosed in the available tender data; bidders should verify EMD obligations in the final ATC
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Quantity/ duration may vary up to 25%; buyer consent required for scope adjustments
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AMC covers multiple device categories across IT and AV assets for Kendriya Vidyalaya Sangathan in West Delhi
Important Clauses
Payment Terms
Payment terms are not explicitly stated; bidders should reference standard AMC payment practices and ATC guidance, ensuring timely invoicing and acceptance procedures post-service delivery.
Delivery Schedule
AMC activation is tied to contract award with ongoing maintenance; precise delivery and response timelines will be defined in the ATC and contract.
Penalties/Liquidated Damages
Penalties/LD are not detailed here; bidders should expect standard SLAs for uptime, with ATC specifying response times and potential penalties for non-compliance.
Bidder Eligibility
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Experience in providing AMC for multi-brand desktops, laptops, printers, and AV/Network devices in educational institutions
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Capability to manage cross-category maintenance and on-site support across West Delhi
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Ability to comply with ATC quantity/duration variation up to 25% with consent
Tender Data
Bid Details
Quantity
118
Bid Type
Single Packet Bid
Bid Validity
120 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
15
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Any Brand , Annual Maintenance Service - Desktops, Laptops and Peripherals - Multifunction Printer (Monochrome , Laser , Composite Cartridge, Lower range; Any Brand , ANNUAL MAINTENANCE SERVICE - AUDIO CONFERENCING SYSTEM - Projector; any brand; Neither OEM nor ASP , ANNUAL MAINTENANCE SERVICE - DATA CENTER ASSETS - Network Devices; Layer-2-Access- Switch; Neither OEM nor ASP , ANNUAL MAINTENANCE SERVICE - AUDIO CONFERENCING SYSTEM - Ceiling Mount Camera; Any Brand; Neither OEM nor ASP
Delivery Details
Delivery Locations
1
Delivery Cities
New Delhi
Delivery Pincodes
110010
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Shiva Kumar Sharma | 110010,Kendriya Vidyalaya No 04 Delhi Cantt J42V+XFP, Kandhar Lines, Delhi Cantonment, New Delhi, Delhi 110010 | New Delhi | Delhi | 110010 | 35 | - | Number of Resident engineers : 0 Number of technicians : 0 |
Authority Records
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Documents 5
GeM-Bidding-9851258.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
10
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar AMC projects
Financial statements or Bank solvency certificate
EMD submission document (if applicable per tender terms)
Technical bid/compliance sheet
OEM authorizations or certifications (if required by terms)
Any existing service level agreements or maintenance records
Frequently Asked Questions
Key insights about DELHI tender market
What documents are required for the AMC tender in West Delhi?
Bidders must submit GST registration, PAN, experience certificates for similar AMC, financial statements, EMD (if applicable), technical bid, and OEM authorizations as required by the ATC. Prepare SLA sheets and service capabilities for Desktops, Laptops, Printers, AV devices, and network assets.
How to bid for Kendriya Vidyalaya AMC in West Delhi 2026?
Register as a vendor with the issuing authority, obtain the ATC, prepare a technical bid covering cross-brand AMC capabilities for IT/AV assets, attach required financials and certifications, and submit before the deadline per ATC guidance. Ensure 25% quantity adjustment readiness if awarded.
What are the eligibility requirements for KVS AMC tender 2026?
Eligibility includes demonstrable AMC experience for multi-category devices, capacity to support Desktops, Laptops, Printers, Audio-Visual systems, and data center assets in educational settings, and compliance with procurement terms such as quantity variation up to 25% with consent.
What standards or certifications are needed for this AMC bid?
While specific standards are not listed, bidders should attach OEM authorizations where applicable and demonstrate service capability across multiple brands. Compliance with ATC terms and typical ISO/quality controls for service providers is recommended.
When is the AMC activation expected after contract award?
Activation timing is defined in the ATC and contract; the tender covers ongoing maintenance, with immediate commencement upon award and continuation through the contract period.
What is the estimated value and category of devices in this tender?
The tender targets an estimated value of ₹375,000 and covers Desktops, Laptops, Peripherals, Multifunction Printers, Audio Conferencing, Projector, Data Center Switches, and Ceiling Cameras under a single AMC.
What is the scope variation allowed in this AMC tender?
The buyer can adjust contract quantity or duration by up to 25% at the time of issue and after award, with requirement of consent from the service provider for scope changes.
What information should be included in the technical bid?
Include device categories covered, maintenance SLAs, response/repair times, on-site support capabilities, cross-brand service strategy, past AMC experience with educational institutions, and alignment with the 25% variation clause.