AICTE Renewal of Cisco WebEx Meeting Suite Licences Tender Delhi 2026 - Renewal of 10 Licences, EMD ₹33707
Bid Publish Date
07-Oct-2026, 12:48 pm
Bid End Date
28-Oct-2026, 1:00 pm
EMD
₹33,707
Location
Progress
Tender Overview
All India Council Of Technical Education (AICTE) invites bids for the renewal of 10 Cisco WebEx meeting suite licences in SOUTH DELHI, DELHI 110016. The estimated contract value is not disclosed, with an EMD of ₹33,707. The scope covers renewal of existing licences, with option to increase quantities by up to 25% during the contract at contracted rates. Bidders must ensure post-award service readiness and on-site/off-site delivery alignment as per terms. The procurement emphasizes availability of a functional service centre and dedicated support channels, highlighting a streamlined escalation process for service issues.
Technical Specifications & Requirements
- Product/Service: Renewal of Cisco WebEx meeting suite licences (10 units, with potential extension up to 25%).
- Delivery/Activation: Delivery period linked to order date; option-driven quantity adjustments during contract execution with a minimum delivery window of 30 days for added quantity.
- Service & Support: Mandatory functional Service Centre in the consignment state; if not present, to be established within 30 days of award. Dedicated toll-free support line and a documented escalation matrix must be provided by the bidder/OEM.
- Contractual Flexibility: Option clause allows a 25% quantity increase/decrease at contracted rates; delivery timeline adjusts proportionally.
- BOQ Notes: No BOQ items are listed; focus remains on renewal scope and service commitments.
Terms & Eligibility
- EMD: ₹33,707.
- Service Capability: Bidder must have a functional service centre in the state of the consignee or establish one within 30 days of award; on-site warranty terms apply as applicable.
- Support Infrastructure: Provide a dedicated telephone line and formal escalation matrix for service support.
- Delivery Terms: Delivery period starts from the last date of the original delivery order; extended time calculations follow the option clause formula, with a minimum of 30 days.
- Compliance: Bidder must comply with the purchaser’s option clause, ensuring timely delivery and support commitments across the extended period.
Key Specifications
-
- Product: Cisco WebEx meeting suite licences (renewal of 10 licenses; potential extension up to 25% during contract)
-
- EMD: ₹33,707
-
- Delivery/Activation: Delivery period anchored to last date of original delivery order; extended delivery time calculated as (Additional quantity ÷ Original quantity) × Original delivery period, minimum 30 days
-
- Service Centre: Functional service centre in the State of the consignee; if absent, establishment within 30 days of award
-
- Support: Dedicated toll-free telephone number; documented escalation matrix for service support
Terms & Conditions
-
EMD of ₹33,707 required with bid submission
-
Option clause allows ±25% quantity change at contracted rates
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Delivery period begins after the original delivery order date
Important Clauses
Payment Terms
Payment terms to be as per AICTE vendor terms; ensure the EMD is submitted and receipts verified before contract award
Delivery Schedule
Delivery/activation linked to the last date of the original delivery order; additional quantity delivery within minimum 30 days, proportionally adjusted
Penalties/Liquidated Damages
Penalties to be as per AICTE terms for delays; LD clauses to be applied on extended delivery timelines
Bidder Eligibility
-
Proven experience in renewing or provisioning Cisco WebEx licences
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Demonstrated ability to establish or operate a service centre within the state
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Financial viability evidenced by latest audited statements
Tender Data
Bid Details
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
Yes
MII Purchase Preference
Yes
MII Preference Band
L1+20%
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Requirements
Past Performance
50 %
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
Renewal of 10 CISCO WebEx meeting Suite licences
Advisory Bank
State Bank of India
ePBG Percentage
3%
ePBG Duration (Months)
38
Delivery Details
Max Delivery Days
15
Delivery Locations
1
Delivery Cities
New Delhi
Delivery Pincodes
110067
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Kamal Singh | 110067,Nelson mandela road vasant kunj New delhi | New Delhi | Delhi | 110067 | 1 | 15 | - |
Authority Records
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Documents 3
GeM-Bidding-9995058.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar Cisco WebEx renewal projects
Financial statements demonstrating financial stability
EMD submission receipt (₹33,707) via online payment or bank demand draft
Technical bid documents confirming Cisco WebEx licences renewal scope
OEM authorization or partner authorization for Cisco products
Functional Service Centre proof (established or planned within 30 days)
Frequently Asked Questions
Key insights about DELHI tender market
How to bid for AICTE Cisco WebEx renewal tender in Delhi 2026?
Bidders must submit GST and PAN, demonstrate Cisco renewal experience, provide EMD of ₹33,707, and OEM authorizations. Include evidence of a functional service centre or a plan to establish one within 30 days of award, plus a dedicated support line and escalation matrix.
What documents are required for AICTE WebEx renewal bid in South Delhi?
Required documents include GST certificate, PAN card, experience certificates for Cisco renewals, financial statements, EMD receipt, OEM authorisation, and proof of a functional service centre or plan to establish within 30 days of award; technical bid confirming renewal scope is also needed.
What is the EMD amount for the Cisco WebEx renewal tender?
The EMD amount is ₹33,707. Submit it via online payment or demand draft as part of the bid; ensure the receipt is attached with the bid to meet eligibility criteria.
What are the delivery terms for additional WebEx licences in this tender?
Delivery for added licences follows the option clause: (Additional quantity ÷ Original quantity) × Original delivery period, with a minimum of 30 days; extended delivery periods are possible up to the original delivery period.
What service support requirements accompany the WebEx renewal bid in Delhi?
Bidders must provide a dedicated toll-free support line and an escalation matrix. A Functional Service Centre must exist in the state or be established within 30 days of award; performance evidence is required for payments.
Are there any quantity flexibility terms in the AICTE WebEx tender?
Yes, there is a 25% quantity increase/decrease option during contract execution at contracted rates; delivery timelines adjust proportionally, maintaining minimum 30-day delivery for added quantities.
What is the scope of renewal for Cisco WebEx licences in this bid?
Scope is limited to renewal of 10 Cisco WebEx meeting suite licences with potential extension up to 25%, ensuring continuation of meeting services for AICTE at the specified location in Delhi.
What are the key eligibility criteria for the Delhi WebEx renewal bid?
Applicants must have Cisco renewal experience, provide a valid EMD of ₹33,707, demonstrate financial stability, and confirm setup or planned setup of a service centre within 30 days; include OEM authorisations and a support infrastructure plan.