Eastern Railway Drinking Water Coolers ISI Marked to IS 1475 (V4) Tender Malda West Bengal 2026
Bid Publish Date
06-Sep-2026, 7:57 pm
Bid End Date
16-Sep-2026, 8:00 pm
Location
Progress
Key Highlights
- • ISI marked drinking water coolers required
- • IS 1475 compliance with V4 designation
- • Quantity flexibility up to 25% at contract award and during currency
- • Delivery/installation at Bhagalpur, Bihar; consignee details provided
- • Dedicated toll-free service number and escalation matrix mandatory
- • Review ATC for bidder obligations and OEM authorization requirements
Tender Overview
Eastern Railway invites bids for Drinking Water Coolers (V4) ISI Marked To IS 1475 (Q2), sourced under a government procurement framework in Malda, West Bengal. The tender specifies ISI certification and IS 1475 compliance, with a 2026 procurement timeline. The delivery location is the SSE/G/BHAGALPUR, Coaching Complex, Bhagalpur, Bihar. The bid allows quantity fluctuation up to 25% of the bid/contract quantity and extended delivery time proportional to the quantity change, with a minimum of 30 days. The exact estimated value and EMD are not disclosed. The setup requires a dedicated service/support channel and an escalation matrix from the OEM. Unique aspects include a flexible quantity clause and mandatory after-sales support framework.
Technical Specifications & Requirements
- Product category: Drinking Water Coolers (V4) with ISI Marked to IS 1475 (Q2).
- Certification: ISI certification and IS 1475 compliance required; product must meet V4 categorization.
- Delivery scope: Installation at the specified consignee address in Bhagalpur, Bihar; commissioning included if covered in scope.
- Service & support: Dedicated toll-free number for service, and an escalation matrix supplied by the Bidder/OEM.
- BoQ: No items listed; indicates a single-category procurement with flexible quantity.
- Standards context: ISI marking and IS 1475 compliance are mandatory; no further technical specs provided.
- Tender context: The ATC/DOC is uploaded by the buyer; bidders should review the ATC for further clauses.
Terms, Conditions & Eligibility
- EMD/guarantee: Not disclosed in the available data; bidders should verify in the ATC.
- Delivery terms: Quantity changes up to 25% during contract; delivery period adjusts accordingly with minimum 30 days.
- Delivery address: SSE/G/BHAGALPUR, Administrative Building, Coaching Complex, Bhagalpur-812002, Bihar.
- Payment/acceptance: Payment terms not specified; ATC may define support and warranty expectations.
- Support obligation: OEM must provide dedicated service support and escalation matrix; toll-free contact is required.
- Documentation: Review ATC for OEM authorizations, GST/PAN, and technical compliance certificates.
Key Specifications
-
Product: Drinking Water Cooler (V4)
-
Standard: IS 1475 compliance, ISI Marked
-
Delivery: Bhagalpur, Bihar (consignee) with commissioning where applicable
-
Service: Dedicated toll-free service line + escalation matrix from OEM
-
BoQ: No items listed; indicates single-category procurement
Terms & Conditions
-
25% quantity variance allowed during contract and delivery extensions with 30-day minimum
-
Delivery address specified as Bhagalpur, Bihar; installation/commissioning scope may apply
-
EMD/financial documentation per ATC; review mandatory documents and OEM authorizations
Important Clauses
Payment Terms
Payment terms are defined in the ATC; ensure alignment with delivery/installation milestones and warranty obligations.
Delivery Schedule
Delivery quantity adjustments up to 25%; delivery period scales with quantity with a minimum 30 days.
Penalties/Liquidated Damages
Penalties/LD details will be specified in ATC; bidders must confirm LD rates and cap.
Bidder Eligibility
-
Experience in supplying ISI marked electrical/appliance equipment
-
Financial capability to support upfront procurement and warranty service
-
Authorized OEM support and service-center coverage for West Bengal/Bihar regions
Tender Data
Bid Details
Quantity
10
Bid Type
Single Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
Yes
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Purchase Preference
No
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Past Performance
20 %
Experience Required
2 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
Drinking Water Coolers (V4) ISI Marked To IS 1475 (Q2)
Delivery Details
Max Delivery Days
30
Delivery Locations
1
Delivery Cities
Maldah
Delivery Pincodes
732102
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Aayush Behera | 732102,DRM Building Malda | Maldah | West Bengal | 732102 | 10 | 30 | - |
Authority Records
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Documents 3
GeM-Bidding-9853778.pdf
Main Document
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for prior similar supply
Financial statements demonstrating liquidity
EMD/Security deposit documentation (as per ATC)
Technical bid documents showing ISI/BIS/IS 1475 compliance
OEM authorization ormanufacturer authorization
Any local presence or service-center details
Frequently Asked Questions
Key insights about WEST BENGAL tender market
How to bid for drinking water cooler tender in Malda?
Bidders should review the ATC, obtain OEM authorization, and submit ISI marked cooler compliant with IS 1475. Include GST, PAN, experience certificates, financials, and EMD as per terms. Ensure dedicated service contact details and escalation matrix are provided.
What documents are required for ISI marked cooler procurement in West Bengal?
Provide GST certificate, PAN card, experience certificates for similar supply, financial statements, EMD documents, technical compliance certificates for IS 1475, OEM authorization, and service center details for Bhagalpur allocation.
What are the delivery terms for the Bhagalpur, Bihar location?
Delivery must be to SSE/G/BHAGALPUR, Administrative Building, Coaching Complex, Bhagalpur-812002. Quantity adjustments up to 25% are allowed with delivery time scaled accordingly; minimum 30 days.
What standards govern ISI marked drinking water coolers in this tender?
Products must be ISI marked and IS 1475 compliant (Q2). Ensure V4 category specifications are met and include ISI certificate documentation in the bid.
How will quantity fluctuation affect delivery deadlines for this tender?
If quantity increases by up to 25%, compute additional time as (Increase/Original) × Original delivery period, with a minimum of 30 days; purchaser may extend further to original delivery period.
What is the required service support commitment in the ATC?
Bidders must provide a dedicated toll-free service number and an OEM escalation matrix for service support; ensure response times and on-site support capabilities are defined.