BSNL Department of Telecommunications O&M Electro-Mechanical Installations Tender Muzaffarpur Bihar 2026
Bid Publish Date
01-Sep-2026, 4:45 pm
Bid End Date
22-Sep-2026, 5:00 pm
EMD
₹35,480
Value
₹17,73,984
Location
Progress
Tender Overview
Organization: Bharat Sanchar Nigam Limited (BSNL) – Department of Telecommunications, Muzaffarpur, Bihar. Procurement: Operation and Maintenance of Electro-Mechanical Installations – Complete System. Estimated value: ₹1,773,984 with an EMD of ₹35,480. Location: Muzaffarpur, Bihar (PIN 842001). The scope centers on ongoing O&M of complex electro-mechanical systems, requiring timely support and system upkeep. Unique clause: 25% contract quantity/duration flex under ATC rules; lumpsum services allow scope expansion with provider consent. No BOQ items are listed, indicating a holistic service contract rather than discrete line items. This tender targets experienced service providers capable of sustaining critical electro-mechanical infrastructure for the DOT network. BSNL’s ATC addition signals adaptability in contractual scope while maintaining service continuity.
Technical Specifications & Requirements
- Product/Service: O&M of electro-mechanical installations – complete system
- Standard/Compliance: Not specified in data; bidders should align with general Govt. procurement standards and service delivery norms for O&M contracts
- Delivery/Performance: Continuous operations support; 25% scope adjustment permitted at contract issue and post-issuance
- Financials: Estimated value ₹1,773,984; EMD ₹35,480; no explicit delivery schedule provided, bidders must assume ongoing maintenance commitments
- Experience/Capabilities: Required capability to manage full electro-mechanical installations; OEM authorizations and prior similar project experience are typical expectations in DOT/BSNL maintenance tenders
- Other Terms: ATC document uploaded by buyer; potential for contract duration extension up to 25% with consent
Terms, Conditions & Eligibility
- EMD: ₹35,480; submission method not specified
- Quantity/Duration Flex: Buyer can adjust contract quantity or duration by up to 25%; must be accepted by bidders
- Delivery/Service Period: Not explicitly defined; continuous O&M implied by complete system scope
- Payment Terms: Not disclosed in data; standard govt practice applies
- Documents: GST registration, PAN, experience certificates, financial statements, EMD receipt/documents, technical bid, OEM authorizations (as applicable)
- Warranty/Service Levels: Not specified; bidders should propose SLAs aligned to O&M norms
- ATC: Buyer uploaded ATC document; specifics must be reviewed in the ATC file
Key Specifications
-
O&M of electro-mechanical installations – complete system
-
Estimated value: ₹1,773,984
-
EMD: ₹35,480
-
No BOQ items published; scope appears as a holistic maintenance service
-
ATC allows up to 25% quantity/duration adjustment
-
Delivery/Service continuity required for DOT network in Muzaffarpur
Terms & Conditions
-
EMD of ₹35,480 must accompany bid; submission method unspecified
-
Contract quantity/duration may be adjusted up to 25% by buyer
-
ATC document uploaded; bidders must review for additional terms
Important Clauses
Payment Terms
Not specified in available data; bidders should anticipate standard govt norms and verify in ATC
Delivery Schedule
No explicit schedule; O&M of complete electro-mechanical installations implies continuous service with SLAs to be defined
Penalties/Liquidated Damages
Not detailed here; bidders should examine ATC and contract terms for LD provisions
Bidder Eligibility
-
Experience in providing maintenance for electro-mechanical installations (similar projects)
-
Financial viability evidenced by financial statements
-
GST registration and valid PAN
Tender Data
Bid Details
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
150 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
Yes
MII Compliance
Yes
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
3
Experience Required
7 Year (s)
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Operation And Maintenance Of Electro-Mechanical Installations - Complete System
Advisory Bank
PUNJAB NATIONAL BANK
ePBG Percentage
5%
ePBG Duration (Months)
24
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Delivery Locations
1
Delivery Cities
Muzaffarpur
Delivery Pincodes
842001
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Manoj Kumar | 842001,Ist floor ,old canteen building, main TE campus company bagh muzaffarpur | Muzaffarpur | Bihar | 842001 | 1 | - | Number of months for which Operations & Maintenance service is required during contract period : 24 |
Authority Records
BID & GeM Expert Consultancy
End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.
Free consultation · 24h response
Documents 7
GeM-Bidding-9832300.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
2
🤖 AI-Powered Bidder Prediction
Discover companies most likely to bid on this tender
Required Documents
GST Registration Certificate
Permanent Account Number (PAN) Card
Experience Certificates demonstrating similar O&M of electro-mechanical systems
Financial Statements (last 2-3 years)
EMD payment proof or transaction receipt
Technical Bid Document demonstrating compliance with service scope
OEM Authorization/Manufacturer Authorizations (if applicable)
Any additional ATC/delivery terms referenced by Buyer
Frequently Asked Questions
Key insights about BIHAR tender market
How to bid for Muzaffarpur BSNL O&M tender with 25% ATC?
To bid, submit the technical and financial bids with GST, PAN, and EMD ₹35,480. Review the uploaded ATC for scope adjustments up to 25%, and align your bid with holistic O&M of electro-mechanical installations. Ensure OEM authorizations if required and provide prior experience certificates.
What documents are required for BSNL O&M tender in Bihar?
Prepare GST certificate, PAN card, experience certificates for similar electro-mechanical maintenance, financial statements, EMD proof of ₹35,480, and a technical bid demonstrating capability to manage complete electro-mechanical installations. Include OEM authorizations if applicable per ATC.
What are the key eligibility criteria for this BSNL procurement?
Eligibility includes demonstrated experience in electro-mechanical maintenance, valid GST and PAN, financial credibility via statements, and ability to comply with ATC terms. Review the ATC document for any additional qualification criteria and submission requirements.
What is the estimated contract value and EMD for this bid?
The estimated contract value is ₹1,773,984 and the EMD is ₹35,480. Bidders must provide proofs for EMD payment and ensure bid security as per government norms. The contract may allow up to 25% scope adjustment per ATC.
Where can I find the delivery and performance requirements for this tender?
Delivery and performance expectations are tied to O&M of the complete electro-mechanical installations. Specific SLA targets, uptime, and response times should be detailed in the ATC and final contract; bidders should prepare robust maintenance frameworks accordingly.
How to obtain OEM authorizations for BSNL Bihar O&M tender?
If OEM authorization is a tender requirement, secure authorization letters from the original equipment manufacturer for the relevant electro-mechanical equipment. Attach these documents in the technical bid and ensure they cover the service scope described in the ATC.
What are the payment terms for BSNL procurement in Muzaffarpur?
Payment terms are not explicitly stated in the provided data; bidders should expect government procurement norms. Clarify terms in the ATC and contract, including milestone payments linked to service deliverables and acceptance testing.
What is the significance of the 25% ATC clause in this tender?
The 25% ATC clause allows the buyer to increase or decrease contract quantity or duration by up to 25% at contract issue and post-issuance. Bidders must accept revised scope or duration, ensuring flexibility without renegotiating core rates.