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Cement Corporation Of India Limited Customized AMC/CMC for Pre-owned Products Tender 2026

Bid Publish Date

29-Aug-2026, 6:59 pm

Bid End Date

14-Sep-2026, 3:00 pm

EMD

₹14,400

Value

₹7,20,000

Progress

Issue29-Aug-2026, 6:59 pm
AwardPending

Key Highlights

  • Integrity Pact mandatory for all bidders
  • Service office location requirement in consignee state with documentary evidence
  • Dedicated toll-free service support line required
  • Escalation matrix with telephone numbers for support

Tender Overview

The procuring entity is the Cement Corporation Of India Limited (CCI) under the Department Of Heavy Industry. The tender covers Customized AMC/CMC for Pre-owned Products with an estimated value of ₹7,20,000 and an EMD of ₹14,400. Service coverage requires an office of the service provider within the consignee state and a dedicated toll-free support line. The bid must include an integrity pact and online EMD/PBG submissions via RTGS to the SBI account of CEMENET CORPORATION OF INDIA LIMITED. The scope focuses on service continuity, escalation procedures, and post-award performance security. Bidders should review ATC/SOW attachments for scope, delivered as per government procurement norms, with clarity on the service response times and installation/maintenance deliverables.

Technical Specifications & Requirements

  • No technical specifications are provided in the tender data.
  • Mandatory elements include:
    • Upload of signed Integrity Pact
    • Proof of an in-state service office location
    • Dedicated toll-free service support telephone number
    • Escalation matrix for service assistance
    • Online EMD submission via RTGS/ Internet banking to the beneficiary account
    • Online performance security submission within 15 days of award
    • Compliance with ATC/SOW documents and any ATC-linked certificates
  • The BOQ shows 0 items, indicating a service-oriented AMC/CMC rather than hardware-based procurement, with emphasis on service availability and contractual obligations rather than physical product specs.

Terms, Conditions & Eligibility

  • EMD: ₹14,400 via online RTGS/internet banking to SBI, A/c 33067285257, IFSC SBIN0002028
  • Payment terms: online security deposit and performance security to be submitted; actual terms in ATC
  • Service office: must be located in the consignee state; documentary evidence required
  • Integrity Pact: mandatory upload of signed pact
  • SLA/SOW: adherence to attached ATC/SOW documents
  • Documentation: submission of all required certificates/documents as per bid and ATC; non-submission may lead to rejection

Key Specifications

  • Service type: Customized AMC/CMC for pre-owned products

  • Estimated contract value: ₹7,20,000

  • EMD: ₹14,400

  • EMD/PBG: online submission via RTGS to SBI account

  • Delivery/response: per SLA in ATC/SOW

  • Location constraint: service office must be in consignee state

Terms & Conditions

  • Integrity Pact compliance is mandatory for bid submission

  • Local service office evidence must be provided

  • Online EMD and performance security payments required

  • ATC/SOW attachments govern scope and penalties

  • SLA adherence and escalation matrix must be provided

  • Documentation as per bid terms is essential

Important Clauses

Payment Terms

Online EMD and performance security payments via RTGS; SBI beneficiary CEMENET CORPORTATION OF INDIA LIMITED; proof of transfer to be uploaded.

Delivery Schedule

SLA-driven service response times; exact timelines to be defined in ATC/SOW.

Penalties/Liquidated Damages

Penalties to be defined in ATC/SOW; LDs typically linked to service unavailability and non-compliance.

Bidder Eligibility

  • Bidders must have a valid GST registration

  • Demonstrable experience in AMC/CMC for pre-owned products

  • Proof of service office in the consignee state and necessary certifications

Tender Data

Bid Details

Quantity

24

Bid Type

Two Packet Bid

Bid Validity

120 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Tech Clarification Time

5 Days

Preference & Exemptions

EMD Required

Yes

MII Compliance

Yes

MSE Purchase Preference

Yes

MSE Preference Band

L1+15%

MSE Exemption/Relaxation

Yes

Startup Exemption/Relaxation

Yes

Bid Splitting Applied

No

Requirements

Min. Avg. Annual Turnover

24

Experience Required

3 Year (s)

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Customized AMC/CMC for Pre-owned Products - AS PER ATC PRICE BID; AS PER ATC PRICE BID; Annual Maintenance Contract (AMC); AS AND WHEN REQUIRED; Yes

Advisory Bank

State Bank of India

ePBG Percentage

5%

ePBG Duration (Months)

27

Payment Timelines

Payments shall be made to the Seller within 30 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)

Delivery Details

Delivery Locations

1

Delivery Cities

Karbi Anglong

Delivery Pincodes

782490

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Awadhesh Kumar782490,CEMENT CORPORATION OF INDIA LIMITED BOKAJAN CEMENT FACTORY PO BOKAJAN CEMENT FACTAORY DISTT. KARBI ANGLONG,ASSAM-782490Karbi AnglongAssam78249024-Number of months within the contract period for which service is required : 24

Authority Records

MINISTRY OF HEAVY INDUSTRIESHEAVY INDUSTRY DEPARTMENT

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Bid Preparation GeM Registration Document Filing

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Documents 10

GeM-Bidding-9822283.pdf

Main Document

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Categories 4

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates (similar AMC/CMC work)

4

Financial statements (last 2 years)

5

EMD submission proof (RTGS/online transfer receipt)

6

Proof of service office in consignee state

7

Signed Integrity Pact

8

OEM authorizations (if applicable)

9

Technical compliance certificates (as per ATC)

Frequently Asked Questions

Key insights about ASSAM tender market

What documents are required for AMC tender in Rajasthan for pre-owned products?

Bidders must submit GST registration, PAN, experience certificates, financial statements, EMD proof via RTGS to SBI, signed Integrity Pact, proof of local service office, and OEM authorizations if applicable. ATC/SOW attachments govern additional certificates and compliance.

How to submit EMD for CCI AMC tender in 2026?

Submit ₹14,400 online through RTGS to SBI account 33067285257, IFSC SBIN0002028, with bid number and bidder name in transaction details; upload scanned transfer proof with bid documents.

What are the service office requirements for this tender?

The service provider must maintain an office within the consignee state; documentary evidence such as lease agreement or utility bills in the bidder's name will be required during bid submission.

What is the role of the Integrity Pact in this tender?

All bidders must upload a signed Integrity Pact as per buyer policy. Non-submission or non-compliance may lead to bid rejection; pact ensures ethical standards during procurement.

When will the online performance security need to be submitted?

Performance security must be submitted online within 15 days of award, in the same SBI RTGS/online format used for EMD, with contract number and bidder name details.

What is the expected scope of AMC/CMC for pre-owned products?

Scope focuses on post-sale service, maintenance, and support for pre-owned equipment; no BOQ items are listed, with deliverables defined via SLA/SOW attachments and service-level commitments.

What SLAs and escalation details are required for bidders?

Bidders must provide a detailed escalation matrix with telephone numbers and a dedicated toll-free line; SLA terms, response times, and penalties will be specified in the ATC/SOW.

What are the key eligibility criteria for this CCI tender 2026?

Eligibility includes valid GST, prior AMC/CMC experience, documented financial stability, signed Integrity Pact, local service office evidence, and compliance with ATC/SOW attachments.