Bid Publish Date
29-Aug-2026, 6:59 pm
Bid End Date
14-Sep-2026, 3:00 pm
EMD
₹14,400
Value
₹7,20,000
Location
Progress
The procuring entity is the Cement Corporation Of India Limited (CCI) under the Department Of Heavy Industry. The tender covers Customized AMC/CMC for Pre-owned Products with an estimated value of ₹7,20,000 and an EMD of ₹14,400. Service coverage requires an office of the service provider within the consignee state and a dedicated toll-free support line. The bid must include an integrity pact and online EMD/PBG submissions via RTGS to the SBI account of CEMENET CORPORATION OF INDIA LIMITED. The scope focuses on service continuity, escalation procedures, and post-award performance security. Bidders should review ATC/SOW attachments for scope, delivered as per government procurement norms, with clarity on the service response times and installation/maintenance deliverables.
Service type: Customized AMC/CMC for pre-owned products
Estimated contract value: ₹7,20,000
EMD: ₹14,400
EMD/PBG: online submission via RTGS to SBI account
Delivery/response: per SLA in ATC/SOW
Location constraint: service office must be in consignee state
Integrity Pact compliance is mandatory for bid submission
Local service office evidence must be provided
Online EMD and performance security payments required
ATC/SOW attachments govern scope and penalties
SLA adherence and escalation matrix must be provided
Documentation as per bid terms is essential
Online EMD and performance security payments via RTGS; SBI beneficiary CEMENET CORPORTATION OF INDIA LIMITED; proof of transfer to be uploaded.
SLA-driven service response times; exact timelines to be defined in ATC/SOW.
Penalties to be defined in ATC/SOW; LDs typically linked to service unavailability and non-compliance.
Bidders must have a valid GST registration
Demonstrable experience in AMC/CMC for pre-owned products
Proof of service office in the consignee state and necessary certifications
Quantity
24
Bid Type
Two Packet Bid
Bid Validity
120 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
5 Days
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Min. Avg. Annual Turnover
24
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Customized AMC/CMC for Pre-owned Products - AS PER ATC PRICE BID; AS PER ATC PRICE BID; Annual Maintenance Contract (AMC); AS AND WHEN REQUIRED; Yes
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
27
Payment Timelines
Payments shall be made to the Seller within 30 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
1
Delivery Cities
Karbi Anglong
Delivery Pincodes
782490
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Awadhesh Kumar | 782490,CEMENT CORPORATION OF INDIA LIMITED BOKAJAN CEMENT FACTORY PO BOKAJAN CEMENT FACTAORY DISTT. KARBI ANGLONG,ASSAM-782490 | Karbi Anglong | Assam | 782490 | 24 | - | Number of months within the contract period for which service is required : 24 |
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST registration certificate
PAN card
Experience certificates (similar AMC/CMC work)
Financial statements (last 2 years)
EMD submission proof (RTGS/online transfer receipt)
Proof of service office in consignee state
Signed Integrity Pact
OEM authorizations (if applicable)
Technical compliance certificates (as per ATC)
Key insights about ASSAM tender market
Bidders must submit GST registration, PAN, experience certificates, financial statements, EMD proof via RTGS to SBI, signed Integrity Pact, proof of local service office, and OEM authorizations if applicable. ATC/SOW attachments govern additional certificates and compliance.
Submit ₹14,400 online through RTGS to SBI account 33067285257, IFSC SBIN0002028, with bid number and bidder name in transaction details; upload scanned transfer proof with bid documents.
The service provider must maintain an office within the consignee state; documentary evidence such as lease agreement or utility bills in the bidder's name will be required during bid submission.
All bidders must upload a signed Integrity Pact as per buyer policy. Non-submission or non-compliance may lead to bid rejection; pact ensures ethical standards during procurement.
Performance security must be submitted online within 15 days of award, in the same SBI RTGS/online format used for EMD, with contract number and bidder name details.
Scope focuses on post-sale service, maintenance, and support for pre-owned equipment; no BOQ items are listed, with deliverables defined via SLA/SOW attachments and service-level commitments.
Bidders must provide a detailed escalation matrix with telephone numbers and a dedicated toll-free line; SLA terms, response times, and penalties will be specified in the ATC/SOW.
Eligibility includes valid GST, prior AMC/CMC experience, documented financial stability, signed Integrity Pact, local service office evidence, and compliance with ATC/SOW attachments.