Employees Provident Fund Organisation (EPFO) Desktop & Peripherals Annual Maintenance Tender 2026 India
Bid Publish Date
09-Aug-2026, 10:59 am
Bid End Date
22-Aug-2026, 11:00 am
Value
₹1,51,000
Location
Progress
Key Highlights
- • EPFO annual maintenance scope for desktops, laptops and peripherals
- • No published EMD amount; verify during bid submission
- • AMS coverage includes printers, scanners, thin clients, routers, connectivity devices
- • No BOQ items published; framework/service-based procurement
- • OEM authorizations possibly required; ensure device-specific service capabilities
- • SLAs, response/resolution targets to be defined in contract
- • Standard government procurement terms and penalties clause to be negotiated
- • Location not disclosed; bidders should confirm service territory and installation sites
Tender Overview
The EPFO invites bids for Annual Maintenance Service covering DESKTOPS, LAPTOPS, PERIPHERALS (DESKTOP PRINTER SCANNER, LAMP SCANNER, THIN CLIENT, ROUTER & connectivity, and miscellaneous) with an estimated value of ₹151,000. Location details are not disclosed in the tender data. The procurement category centers on routine maintenance, servicing, and support for a mixed fleet of computing devices and related peripherals, indicating a scope that includes repair, preventive maintenance, software/firmware updates, and on-site support where applicable. A limited BOQ is indicated (0 items), suggesting a framework or broad service scope rather than itemized components. The organization is EPFO, and this tender aligns with ongoing asset care for employee welfare programs and administrative IT reliability. Unique aspects include the absence of explicit start/end dates and no published EMD amount, implying standard vendor selection through competitive bidding and contractual SLAs.
Technical Specifications & Requirements
- Scope: Annual Maintenance Service for COMPUTING DEVICES and PERIPHERALS including DESKTOPS, LAPTOPS, PRINTERS, SCANNERS, LAMPS, THIN CLIENTS, ROUTERS, and CONNECTIVITY EQUIPMENT.
- Estimated value: ₹151,000; no itemized quantities published.
- Specifications: No formal specs published; bidders should plan for generic AMS coverage, preventive maintenance, troubleshooting, and on-site support.
- Inference items: maintenance windows, response times, replacement parts policy, and software/firmware update handling.
- Experience indicators: capability to service mixed IT hardware and network peripherals; familiarity with common enterprise IT environments is expected.
- Deliverables: service reports, on-site visits, remote diagnostics, and adherence to standard ITAMS practices.
- Compliance: ensure service quality with standard warranty/AMCs and clear SLAs.
Terms, Conditions & Eligibility
- EMD: Not specified in data; bidders should verify during submission.
- Documents: GST registration, PAN card, company/organization registration, prior AMS experience certificates, financial statements, OEM authorizations if required, and technical bid.
- Delivery/Performance: SLA-based maintenance with response and resolution targets to be defined in contract.
- Payment terms: To be defined by EPFO per standard procurement practice; bidders should expect milestone-based or quarterly settlement.
- Misc.: Standard contractual terms, penalties/LD to be negotiated; ensure compliance with applicable government procurement guidelines.
Key Specifications
-
Product/Service: Annual Maintenance Service for DESKTOPS, LAPTOPS, DESKTOP PRINTERS, SCANNERs, LAMP SCANNER, THIN CLIENTS, ROUTERS & CONNECTIVITY EQUIPMENT
-
Estimated value: ₹151,000
-
Delivery/Service scope: On-site and remote maintenance, preventive maintenance, troubleshooting, software/firmware updates
-
Standards/Certifications: Not explicitly specified; bidders should demonstrate standard AMS capabilities and OEM familiarity
-
Warranty/Support: Not specified; to be defined in contract
-
Brand/OEM: Not specified; verify if OEM-authorized service is required
Terms & Conditions
-
EMD: Not specified; confirm at submission stage
-
Delivery: SLA-based maintenance with defined response times post-issue
-
Payment: Terms to be defined by EPFO and reflected in contract
Important Clauses
Payment Terms
Contract to define milestone or periodic payments; verify any advance or retention terms during bid submission
Delivery Schedule
SLA targets for response and resolution; on-site visit timelines to be negotiated
Penalties/Liquidated Damages
LDs to be specified in agreement; bidders should anticipate performance-based penalties
Bidder Eligibility
-
Experience in annual maintenance for desktops, laptops and peripherals
-
Capability to service mixed IT hardware and peripherals including routers and scanners
-
Compliance with GST, PAN and OEM authorizations as required by EPFO
Technical Results
| S.No | Seller | Date | Status |
|---|---|---|---|
| 1 | DYLIS BUSINESS SERVICES PRIVATE LIMITED Under PMA | 19-08-2026 10:56:01 | |
| 2 | MEGHA PERIPHERALS PRIVATE LIMITED Under PMA | 21-08-2026 13:02:14 | |
| 3 | RNSYADUVENDRA ENTERPRISES INDIA PRIVATE LIMITED Under PMA | 18-08-2026 21:05:08 |
Financial Results
| Rank | Seller | Price | Item |
|---|---|---|---|
| L1 | DYLIS BUSINESS SERVICES PRIVATE LIMITED( MSE Social Category:General ) Under PMA | Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop Printer Scanner Lamp Scan | |
| L2 | RNSYADUVENDRA ENTERPRISES INDIA PRIVATE LIMITED( MSE Social Category:OBC ) Under PMA | Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop Printer Scanner Lamp Scan | |
| L3 | MEGHA PERIPHERALS PRIVATE LIMITED Under PMA | Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop Printer Scanner Lamp Scan |
Tender Data
Bid Details
Quantity
105
Bid Type
Two Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
604
Experience Required
5 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop Printer Scanner Lamp Scanner Thin Client Router and Connectivity etc; Miscellaneous
Delivery Details
Delivery Locations
1
Delivery Cities
Muzaffarpur
Delivery Pincodes
842001
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Sunayana Kumari | 842001,3rd Floor, BSNL Campus, Company Bagh Road, Next to GPO, Muzaffarpur | Muzaffarpur | Bihar | 842001 | 105 | - | - |
Authority Records
BID & GeM Expert Consultancy
End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.
Free consultation · 24h response
Documents 4
GeM-Bidding-9727493.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
9
Required Documents
GST registration certificate
PAN card
Company/entity registration documents
Experience certificates for prior annual maintenance of desktops/laptops/peripherals
Financial statements (last 1-2 years)
EMD/Security deposit submission as applicable (to be confirmed)
Technical bid demonstrating AMS capabilities and OEM authorizations if required
Any OEM or vendor authorizations specific to EPFO devices
Frequently Asked Questions
Key insights about BIHAR tender market
How to bid for EPFO maintenance tender in India 2026
Bidders should submit GST, PAN, company registration, experience certificates and financials along with a technical bid. The tender references annual maintenance for desktops, laptops and peripherals, with an estimated value of ₹151,000. Confirm EMD requirements at bid opening and ensure OEM authorizations if required.
What documents are required for EPFO AMS tender 2026
Required submissions include GST registration, PAN, company registration, prior AMS experience certificates, financial statements, and technical bid. OEM authorizations may be needed; ensure service capability for DESKTOPS, LAPTOPS, PRINTERS, SCANNERS, THIN CLIENTS, ROUTERS.
What are the technical specifications for EPFO IT maintenance bid
No explicit specifications published; bidders should demonstrate capability for on-site and remote maintenance, preventive maintenance, and software/firmware updates, covering DESKTOPS, LAPTOPS, PRINTERS, SCANNERS, THIN CLIENTS, ROUTERS, and connectivity devices.
When is the decision timeline for EPFO maintenance tender
Exact dates are not disclosed; bidders should monitor EPFO procurement portals. Expect contract award after evaluation of technical bids and pricing against the stated scope of AMS for desktops, laptops and peripherals.
What are the payment terms for EPFO maintenance contract
Payment terms are to be defined in the contract; bidders should anticipate milestone or quarterly payments with standard government procurement terms and possible retention or LD as per SLA.
What is the EMD requirement for EPFO AMS tender 2026
EMD amount is not specified in the tender data; bidders must verify during bid submission and arrange as per EPFO’s standard EMD process, typically via demand draft or online payment depending on portal guidelines.
What is the scope of maintenance for peripherals in EPFO bid
Scope includes DESKTOP PRINTERS, SCANNERS, LAMP SCANNERS, THIN CLIENTS, ROUTERS and connectivity devices; AMS should cover preventive maintenance, diagnostics, software/firmware updates, and on-site support where applicable.
Who is eligible to participate in EPFO procurement for IT AMS
Eligibility includes vendors with demonstrable AMS experience for desktops and peripherals, GST & PAN compliance, and any OEM authorizations required by EPFO. Ensure capability to service mixed IT assets across enterprise environments.