Indian Army Ricoh MFD Servicing & PCB Replacement Tender Dharamund Ramban 2026
Bid Publish Date
26-Sep-2026, 8:37 pm
Bid End Date
06-Oct-2026, 9:00 pm
Location
Progress
Tender Overview
Organization: Indian Army (Department Of Military Affairs) – procurement for Ricoh MFD servicing, cleaning, and part replacement across multiple sub-activities including scanner PCB, DC power supply, and paper roller components. Location: UDHAMPUR, JAMMU & KASHMIR - 182101 with delivery/installation at HQ CIF DELTA, DHARMUND, BATOTE, RAMBAN, J&K. Estimated value and EMD are not disclosed; scope covers formatting, resetting, self-checking, and servicing of Ricoh MFD hardware items. The contract includes an option clause allowing up to 25% quantity variation during and after award, at contracted rates. The tender emphasizes on-site verification by bidders prior to technical bid and requires a certificate for repair estimates accepted by the unit. Unique aspects include equipment-specific maintenance at a designated military facility and strict compliance with OEM timelines and condition checks.
Technical Specifications & Requirements
- Equipment: Ricoh MFD (formatting, resetting, self-checking, servicing, cleaning, scanner PCB replacement, DC power supply board, C and B power pack card, and paper roller replacement)
- Delivery/Installation: On-site at HQ CIF DELTA, DHARMUND, RAMBAN, J&K; installation/commissioning included where scope covers.
- BoQ/Items: 7 items in BOQ with unspecified quantities; bidders to prepare estimate for repair at unit location as per BoQ bidding; ensure equipment is not end-of-life within 1 year residual market life.
- Pre-bid requirement: Prepare and verify equipment estimate with unit; certificate of accepted repair estimate must be uploaded to GeM portal; non-upload may lead to technical rejection.
- Compliance: GST as per actuals (reimbursement cap at quoted GST %); PAN, GSTIN, cancelled cheque, EFT mandate required for vendor code; GST invoice and GST payment proof to be uploaded.
- Special clauses: Option to increase/decrease quantity by 25%; delivery period adjustment based on extended duration; minimum 30 days for additional delivery time.
Terms, Conditions & Eligibility
- EMD/Performance: Not disclosed in data; bidders must upload required financial and performance assurance documents as per Terms and Conditions.
- Delivery Timelines: Delivery/completion based on last date of original delivery order; extended delivery time calculations apply with a minimum of 30 days.
- Documents for Submission: PAN Card, GSTIN, Cancelled Cheque, EFT Mandate; GST invoice and GST payment screenshot on GeM portal; certificate of repair estimate accepted by unit.
- Vendor Code: Vendor creation requires GST, PAN, bank details; no liquidation or bankruptcy status; undertaking to be uploaded if applicable.
- GST: Reimbursement as actuals or as per applicable rates, whichever is lower; bidder to determine GST applicability.
- On-site Verification: Pre-bid equipment check at unit location; certificate upload for estimate mandatory; firm may be rejected if not uploaded.
Key Specifications
-
- Product/Service: Ricoh MFD servicing, formatting, resetting, self-checking, and component replacements
-
- Quantities: 7 items in BOQ; exact quantities not disclosed
-
- Standards/Compliance: Not explicitly specified; maintain OEM compatibility and on-site service
-
- Delivery/Installation: On-site at HQ CIF DELTA, DHARMUND, RAMBAN, J&K
-
- Eligibility: 1+ years residual market life for offered parts/equipment; not end-of-life before bid
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- Documentation: GST/PAN/EFT requirements; certificate of repair estimate accepted by unit
Terms & Conditions
-
Option clause allows +/- 25% quantity variation at contracted rates
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Delivery period extends from last date of original order; minimum 30 days for additional time
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GST reimbursement as actuals or applicable rate; bidder bears GST liability
Important Clauses
Payment Terms
GST as actuals; payment via GeM portal with GST invoice and payment proof
Delivery Schedule
Delivery begins from last date of original delivery order; option clause extends delivery period with pro-rated time and minimum 30 days
Penalties/Liquidated Damages
Not explicitly detailed in provided terms; ensure contract review for LD/penalty rates
Bidder Eligibility
-
Not under liquidation, court receivership, or bankruptcy
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Not declared end-of-life by OEM within next 1 year
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GST registration and PAN validation for vendor code creation
Tender Data
Bid Details
Quantity
7
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
Preference & Exemptions
EMD Required
No
MII Purchase Preference
No
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Item Category
Formatting, Resetting and Self Checking of Ricoh MFD , Servicing and Cleaning of Hardware items of Ricoh MFD , Replacement of Scanner PCB of Ricoh MFD , Servicing and Scanning Unit assembly of hardware items of Ricoh MFD , Resetting and Replacement of Paper Roller of Ricoh MFD , Replacement of DC Power Supply Board of Ricoh MFD , Replacement of C and B Power Pack Card of Ricoh MFD
Delivery Details
Max Delivery Days
15
Delivery Locations
1
Delivery Cities
Udhampur
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | Udhampur | Udhampur | - | - | 1 | 15 | - |
Authority Records
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End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.
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Documents 4
GeM-Bidding-9952462.pdf
Main Document
BOQ Document
BOQ
BOQ Document
BOQ
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Bill of Quantities (BOQ)
7 Items Sign in to view GEM price trends Sign in for GEM prices
Formatting, Resetting and Self Checking of Ricoh MFD
Formatting, Resetting and Self Checking of Ricoh MFD
Servicing and Cleaning of Hardware items of Ricoh MFD
Servicing and Cleaning of Hardware items of Ricoh MFD
Replacement of Scanner PCB of Ricoh MFD
Replacement of Scanner PCB of Ricoh MFD
Servicing and Scanning Unit assembly of hardware items of Ricoh MFD
Servicing and Scanning Unit assembly of hardware items of Ricoh MFD
Resetting and Replacement of Paper Roller of Ricoh MFD
Resetting and Replacement of Paper Roller of Ricoh MFD
Replacement of DC Power Supply Board of Ricoh MFD
Replacement of DC Power Supply Board of Ricoh MFD
Replacement of C and B Power Pack Card of Ricoh MFD
Replacement of C and B Power Pack Card of Ricoh MFD
| Item # | Title | Description | Quantity | Unit | Consignee | Delivery (Days) | Price Trends |
|---|---|---|---|---|---|---|---|
| 1 | Formatting, Resetting and Self Checking of Ricoh MFD | Formatting, Resetting and Self Checking of Ricoh MFD | 1 | pieces | deltag1sd | 15 | |
| 2 | Servicing and Cleaning of Hardware items of Ricoh MFD | Servicing and Cleaning of Hardware items of Ricoh MFD | 1 | pieces | deltag1sd | 15 | |
| 3 | Replacement of Scanner PCB of Ricoh MFD | Replacement of Scanner PCB of Ricoh MFD | 1 | pieces | deltag1sd | 15 | |
| 4 | Servicing and Scanning Unit assembly of hardware items of Ricoh MFD | Servicing and Scanning Unit assembly of hardware items of Ricoh MFD | 1 | pieces | deltag1sd | 15 | |
| 5 | Resetting and Replacement of Paper Roller of Ricoh MFD | Resetting and Replacement of Paper Roller of Ricoh MFD | 1 | pieces | deltag1sd | 15 | |
| 6 | Replacement of DC Power Supply Board of Ricoh MFD | Replacement of DC Power Supply Board of Ricoh MFD | 1 | pieces | deltag1sd | 15 | |
| 7 | Replacement of C and B Power Pack Card of Ricoh MFD | Replacement of C and B Power Pack Card of Ricoh MFD | 1 | pieces | deltag1sd | 15 |
Categories
8
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Required Documents
Copy of PAN Card
Copy of GSTIN
Copy of Cancelled Cheque
Copy of EFT Mandate duly certified by Bank
GST invoice and GST portal payment screenshot
Certificate of repair estimate accepted by unit (upload or alternate certification)
Any OEM authorizations or service capability documents (if required by unit)
Frequently Asked Questions
Key insights about JAMMU AND KASHMIR tender market
How to bid for Indian Army Ricoh MFD servicing tender in Ramban?
Bidders must register on GeM, submit PAN and GST certificates, EFT mandate, and a repair estimate certificate accepted by the unit. Include OEM authorizations if required, comply with the 25% optional quantity clause, and provide on-site verification evidence before technical bid.
What documents are required for Ricoh MFD repair tender in J&K?
Required documents include PAN, GSTIN, cancelled cheque, EFT mandate, GST invoice and GST payment screenshot, and a certificate showing repair estimate accepted by the unit. OEM authorizations and financial statements may be needed for vendor code creation.
Which delivery location applies to the Ricoh MFD service contract?
Delivery/installation must occur on-site at HQ CIF DELTA, DHARMUND, BATOTE, RAMBAN, J&K, with commissioning as per BoQ bidding and unit acceptance of repaired equipment before payment processing.
What are the key technical requirements for Ricoh MFD items?
Requirements include formatting, resetting, self-checking, servicing, cleaning, scanner PCB replacement, DC power supply board, C and B power pack card, and paper roller replacement—performed on Ricoh MFD hardware confirmed by unit inspection.
When is the delivery timeline activated for the option clause?
Delivery period starts from the last date of the original delivery order; if quantity is increased, extended time is calculated as (additional quantity/original quantity) × original delivery period, minimum 30 days.
What are the GST terms for the Ramban Ricoh service tender?
GST will be reimbursed at actuals or the applicable rate, whichever is lower, with bidder responsible for GST calculation; GST invoice and payment proof must be uploaded on GeM portal.
How to verify the repair estimate for unit acceptance?
Bidders must present and obtain unit acceptance of the repair estimate prior to technical evaluation; uploading the certificate on GeM is mandatory, otherwise the bidder may be rejected.
What constitutes eligibility criteria for the unit to consider a bidder?
Eligibility includes not being in liquidation, having maintenance capability for Ricoh MFDs, providing GST/PAN, and ensuring offered parts have at least 1 year residual market life per unit guidance.