Indian Space Research Organization Bruker D2 PHASER XRD AMC Tender Ahmedabad Gujarat 2026
Progress
Tender Overview
ISRO's Department of Space in Ahmedabad, Gujarat invites proposals for a customized AMC/CMC for a pre-owned Bruker D2 PHASER X-Ray Diffractometer, procured under a proprietary arrangement with Bruker India Scientific Pvt. Ltd. The AMC is structured as semi-annual servicing with terms to be defined in the bid document. No BOQ items are listed, and the estimated value and EMD amounts are not disclosed in the provided data. The procurement emphasizes dedicated service support and alignment with Bruker’s proprietary equipment, with delivery and payment terms to be clarified in the tender documents. Respondents should prepare to address vendor assignment restrictions and subcontracting controls as per buyer terms, and ensure delivery credentials and security clearances for site access.
Technical Specifications & Requirements
- Product: Bruker D2 PHASER X-Ray Diffractometer (pre-owned) under proprietary Bruker India Scientific Pvt. Ltd. ownership
- Scope: Six-monthly AMC/CMC for the instrument; potential inclusion of on-site preventive maintenance and calibration
- Standards/Compliance: No explicit standards listed; reference to Bruker proprietary service framework and ERP/maintenance documentation
- Deliverables: Delivery of service support capabilities; dedicated/toll-free service line required; delivery verification via site access credentials
- Documentation: Scope of Work (SOW) and product specifications referenced in bid document; ensure OEM authorization and service capabilities for D2 PHASER
- Roles: OEM-assisted maintenance with ISRO/PRL contacts for queries; ensure alignment with campus security procedures
Terms, Conditions & Eligibility
- Assignment/Sub-contracting: Prohibition without prior written consent; joint liability remains with seller
- Service & Support: Dedicated/toll-free contact for service support required
- Proprietary Item: Explicitly branded as Bruker India Scientific Pvt. Ltd. asset; bid references and contact details provided
- Queries: Delivery, payment, and technical details managed via specified PRL contact channels; avoid extraneous documents
- Delivery Security: Original ID proof required for delivery personnel; driver license for vehicle access on campus
- Payment Terms: To be stated clearly in the bid document; reference to scope of work for detailed terms
Key Specifications
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Product/service names and categories: Bruker D2 PHASER X-Ray Diffractometer AMC/CMC
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Quantities/volumes: Not disclosed; six-monthly AMC cycle
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Estimated value/EMD: Not disclosed in data provided
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Experience: AMC/CMC experience for high-end analytical instruments desirable
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Quality/standards: Bruker-proprietary service framework; no explicit IS/ISO codes listed
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Delivery/installation: Security clearance for campus entry; delivery verification via original IDs
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Warranty/AMC coverage: Six-monthly service regime; detailed SOW in bid document
Terms & Conditions
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EMD amount not disclosed; check bid document for exact value and format
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Delivery terms and payment terms to be stated in the bid; refer to Scope of Work
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Proprietary item with Bruker India Scientific Pvt. Ltd. ownership; OEM engagement required
Important Clauses
Payment Terms
Payment terms will be clearly stated in the bid document and tied to service milestones or calendar periods.
Delivery Schedule
Delivery verification includes on-site presence and campus access with original ID proofs for delivery personnel.
Penalties/Liquidated Damages
Penalties, if any, will be specified in the scope of work and terms of payment; not detailed in data provided.
Bidder Eligibility
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Experience in AMC/CMC for high-end XRD equipment or similar analytical instruments
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Ability to provide OEM-authorized maintenance for Bruker D2 PHASER
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Compliance with campus access and security clearance requirements
Tender Data
Bid Details
Quantity
1
Bid Type
Single Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Customized AMC/CMC for Pre-owned Products - D2 PHASER X-RAY DIFFRACTOMETER; BRUKER INDIA SCIENTIFIC PVT LTD; Annual Maintenance Contract (AMC); Six-Monthly; No
Delivery Details
Delivery Locations
1
Delivery Cities
Ahmadabad
Delivery Pincodes
380054
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Priti Kamal Poddar | 380054,PHYSICAL RESEARCH LABORAOTRY - THALTEJ CAMPUS, OPPOSITE GOTILA GARDEN, SINDHU BHAVAN ROAD, NEAR PAKWAN CHAR RASTA. CONTACT PERSON MS. PRITI PODDAR - LAND LINE NUMBER 079 - 2631 4402 (OFFICE TIME 9 TO 530 PM, 1245 TO 0130 PM LUNCH TIME) | Ahmadabad | Gujarat | 380054 | 1 | - | Number of months within the contract period for which service is required : 12 |
Authority Records
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Documents 6
GeM-Bidding-9828827.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
6
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Required Documents
GST certificate
PAN card
Experience certificates (relevant to AMC for high-end analytical instruments)
Financial statements (as applicable to bid submission)
EMD/Security deposit details (if required by terms)
Technical bid documents (Scope of Work, SOW, and OEM authorizations)
OEM authorization from Bruker India Scientific Pvt. Ltd. (if required by bidder)
Any dedicated service capability certificates or prior AMC records for XRD equipment
Delivery and installation credentials (if applicable)
Frequently Asked Questions
Key insights about GUJARAT tender market
How to bid for the Bruker XRD AMC tender in Ahmedabad?
Bidders must submit OEM authorization, GST, PAN, and AMC capability documents. The tender references Bruker proprietary ownership; include Scope of Work, service level commitments, and dedicated support contact. Ensure campus access credentials and security clearances are prepared with the bid package.
What documents are required for ISRO Bruker XRD AMC bid 2026?
Required documents include GST registration, PAN card, experience certificates for AMC on high-end instruments, OEM authorization from Bruker, financial statements, and technical bid documents detailing Scope of Work, maintenance schedule, and response times for service incidents.
What are the delivery and payment terms for this XRD AMC procurement?
Delivery terms will be clarified in the bid document; payment terms will be stated alongside the Scope of Work. Expect milestone-based payments linked to service activation, with penalties as per terms if response times or uptime metrics are not met.
What standards or certifications are required for Bruker D2 PHASER AMC?
No explicit IS/ISO standard numbers are listed; compliance relies on OEM service framework and Bruker-authorized maintenance capabilities, with adherence to campus security and installation requirements.
Who can provide dedicated service support for this ISRO tender in Gujarat?
Only bidders with Bruker OEM support capability and a dedicated toll-free service line for Bruker D2 PHASER maintenance are eligible; ensure contact channels are described in the bid response.
When will the Scope of Work define the exact AMC tasks for D2 PHASER?
The Scope of Work document holds the detailed maintenance tasks, calibration, preventive maintenance, and response times; align the bid with these specifications and submit with OEM confirmation.
What identification is required for delivery personnel at the campus site?
Delivery agents must carry original ID proofs (Aadhaar/PAN/Voter ID); drivers require valid original driving licenses for security clearance prior to entry.
How is the proprietary Bruker ownership reflected in this tender?
The tender specifies Bruker India Scientific Pvt. Ltd. as the proprietary equipment owner; bids must reflect OEM-related maintenance capabilities and adhere to Bruker-specific terms in the Scope of Work.