Health And Family Welfare Department Delhi IT Projects Hiring Tender West Delhi 110008 Milestone-based Services 2026
Bid Publish Date
29-Aug-2026, 12:46 pm
Bid End Date
12-Sep-2026, 1:00 pm
EMD
₹5,000
Value
₹5,10,000
Location
Progress
Key Highlights
- • Clinical emphasis on safety and high-voltage site compliance, including PPE requirements
- • Milestone-based IT project delivery with 25% quantity/duration variation rights
- • Mandatory 'Malicious Code Certificate' for hardware/software offerings
- • Consortium participation allowed with equal liability among members
- • Dedicated toll-free support and a formal escalation matrix required
- • Notion of 5+ years residual market life for offered products; no end-of-life declarations
- • Past project experience evidence and non-liquidity certification are mandatory
- • EMD amount clearly defined as ₹5,000
Tender Overview
The Delhi Health & Family Welfare Department seeks an agency to undertake IT project work on a milestone-based framework in West Delhi, Delhi 110008. Estimated project value is ₹510,000.00, with an EMD of ₹5,000. The scope is IT project delivery on milestones, with bid terms enabling a 25% variation in quantity or duration at contract issue and post-issue up to 25% upon approval. Requirements emphasize safety, insurance, and compliance for high-risk environments, plus ongoing service support arrangements. The tender encourages consortiums where needed and requires a dedicated support channel and escalation matrix. The absence of BOQ items signals a flexible, outcome-driven engagement rather than a fixed-item procurement.
Technical Specifications & Requirements
- No formal technical specifications or itemized BOQ are provided; bidders should rely on the milestone-based delivery model and terms.
- Per terms, bid must address safety, workers compensation, and compliance for operations in high voltage contexts.
- Certifications and documents must be uploaded; malicious code certificate is required for software/hardware offerings.
- Past project experience proof is mandatory; consortium arrangements allowed with joint responsibility.
- Service & support: dedicated toll-free numbers and an escalation matrix must be provided by the bidder/OEM.
- Emphasis on not proposing obsolete products; offered services must have at least 5 years residual market life.
- Warranty, penalties, and performance-related clauses are implicit through standard ATC/Corrigendum commitments.
Terms, Conditions & Eligibility
- EMD: ₹5,000; must be paid as part of bid submission.
- Contract flexibility: up to 25% change in quantity or duration at contract issuance.
- Safety & insurance obligations to be borne by the contractor, including PPE for high-risk environments.
- Past project experience proof required; not under liquidation or similar proceedings.
- Consortium participation allowed; equal responsibility for execution; lead organization to be designated.
- Dedicated service support contact and escalation matrix to be provided by bidder/OEM.
- Malicious code certificate required; non-compliance can lead to bid rejection.
Key Specifications
-
Milestone-based IT services procurement in West Delhi, Delhi
-
Estimated contract value: ₹510,000; EMD: ₹5,000
-
Consortium allowed with joint liability
-
Dedicated service support and escalation matrix required
-
No BOQ items; requirements driven by ATC and corrigendum
-
Software/hardware offerings to include malicious code certificate
-
Minimum 5 years residual market life for proposed products/services
Terms & Conditions
-
EMD of ₹5,000 must accompany bid submission
-
Contract may vary up to 25% in quantity or duration
-
Consortium participants share equal liability for contract execution
Important Clauses
Payment Terms
Payment terms are governed by standard ATC; milestone-based payments aligned with project deliverables, subject to verification.
Delivery Schedule
Delivery or milestone completion timelines to be defined in contract; 25% scope variation allowed at issue and post-issue with consent.
Penalties/Liquidated Damages
Penalties/LDs to be specified in ATC/Corrigendum; includes performance-based penalties for delays.
Bidder Eligibility
-
Not under liquidation or court receivership
-
Not bankrupt and maintains financial viability
-
Experience in IT/milestone-based projects and compliance with safety standards
Tender Data
Bid Details
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
175 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
No
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
10
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Hiring of Agency for IT Projects- Milestone basis
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
15
Pre-Bid & Qualification
Pre-Bid Date
02-09-2026 11:00:00
Pre-Bid Venue
CONFERENCE HALL MS OFFICE FIRST FLOOR BHAGWAN MAHAVIR HOSPITAL
Delivery Details
Delivery Locations
1
Delivery Cities
North West
Delivery Pincodes
110034
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Jagminder Singh | 110034,BHAGWAN MAHAVIR HOSPITAL GNCT OF DELHI H- 4/5, GURU HARKISHAN MARG, PITAMPURA, DELHI-110034 | North West | Delhi | 110034 | Project / Lumpsum Based | - | - |
Authority Records
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Documents 7
GeM-Bidding-9810451.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
GST registration certificate
Permanent account number (PAN) card
Experience certificates for IT projects (past milestone-based engagements)
Financial statements (as required by bid)
EMD payment proof (₹5,000)
Technical bid documents and certificates
OEM authorizations (where applicable)
Malicious code certificate (as required by ATC/Corrigendum)
Frequently Asked Questions
Key insights about DELHI tender market
How to bid for the IT projects tender in West Delhi?
To bid, bidders must ensure EMD of ₹5,000 is paid, upload GST, PAN, and experience certificates, and submit technical bid with Malicious Code Certificate. Ensure consortium if needed, and prepare service support details with escalation matrix per ATC.
What documents are required for the West Delhi IT tender submission?
Required documents include GST registration, PAN, experience certificates for IT projects, financial statements, EMD proof of ₹5,000, technical bid, OEM authorizations where applicable, and Malicious Code Certificate per the contract terms.
What are the milestone-based delivery requirements in this Delhi tender?
The contract allows a 25% variation in quantity or duration at issuance, with subsequent consent for changes. Deliverables are defined by milestones; payment aligns with milestone completion and verification as per ATC.
What support/access requirements are specified for bidders in this tender?
Bidders must provide a dedicated toll-free service number and a formal escalation matrix. This ensures prompt technical support and issue resolution for IT services delivered under the milestone-based contract.
What is the EMD amount for the DelhiHealth IT tender and payment method?
EMD is ₹5,000. Submit proof of payment with bid, via online or demand draft as specified in the tender ATC; ensure it accompanies the bid submission.
What certification is required to prove software integrity in this tender?
A Malicious Code Certificate must be uploaded, confirming that offered hardware/software does not contain embedded malware and complies with IPR obligations, with breach consequences for damage or data loss.
Can bidders form a consortium for this Delhi IT procurement?
Yes, consortiums are allowed; one member acts as the leader with equal responsibility for execution. An undertaking confirming equal liability must be uploaded with the bid.
What are the eligibility criteria for financial health in this tender?
Bidder must not be under liquidation or bankruptcy; provide financial standing documentation and undertake that there is no court receivership, ensuring capable financial viability for milestone payments.