Directorate General of Civil Aviation Manpower Outsourcing Services Patna Bihar Fixed Remuneration 2026
Progress
Key Highlights
- • Dedicated/toll-free service support required for timely issue resolution
- • Escalation matrix of service contacts must be provided
- • Salaries paid by service provider upfront; reimbursement mechanics include PF/ESIC documentation
- • EMD amount specified: ₹125,157
- • Estimated contract value: ₹4,171,896
- • Up to 25% fluctuation in contract quantity or duration permitted
- • No BOQ items; focus on staffing categories and compliance readiness
Tender Overview
Organization: Directorate General Of Civil Aviation (dgca) – Patna, Bihar. Product/Service: Manpower Outsourcing Services (Fixed Remuneration) across Admin, Data Entry Operator, Driver (LMV), Multi-tasking Staff, Sweeper, and related support roles. Estimated Value: ₹4,171,896 with EMD: ₹125,157. Location: PATNA, BIHAR - 800001. Tender scope includes deployment of contracted staff at the buyer location with fixed remuneration terms. Tender emphasizes service support channels and salary payment responsibilities borne by the service provider up front. Unique ATC clause allows up to 25% scope/duration adjustment pre/post award. No BOQ items are listed; emphasis is on staffing category coverage and compliance.
Technical Specifications & Requirements
- No specific technical specs or itemized BOQ are provided in the tender data. Relevant context includes staff categories (Admin, Data Entry Operator, LMV Driver, Multi-tasking Staff, Sweeper) under fixed remuneration.
- Key implied requirements include: dedicated toll-free service support; escalation matrix for service issues; compliance with statutory payroll practices and documentation (PF/ESIC) as part of salary payments by vendor upfront to staff before claiming reimbursement from the Buyer.
- The absence of product-specific performance metrics or ISI/ISO standards indicates the evaluation will focus on vendor capability, payroll systems, and commitment to timely salary disbursement and statutory compliance.
Terms, Conditions & Eligibility
- EMD: ₹125,157 to be submitted with bid.
- Contractual flexibilities: up to 25% increase/decrease in quantity or duration at the time of contract issue and post-award (full consent required for lumpsum engagements).
- Payment terms: service provider pays salaries first, then seeks reimbursement from Buyer along with PF/ESIC documentation and bank statements.
- Service & Support: dedicated toll-free support line and an escalation matrix must be provided.
- BOQ: no items listed; emphasis on staffing categories and compliance readiness.
- Ensure readiness to deploy staff in Admin, Data Entry, Driver, MTS, and Sweeper roles with fixed remuneration.
Key Specifications
-
Staffing categories: Admin, Data Entry Operator, Admin driver (LMV), Multi-tasking Staff, Sweeper
-
Estimated value: ₹4,171,896; EMD: ₹125,157
-
No itemized BOQ; emphasis on deployment capabilities and statutory payroll compliance
-
Payment arrangement requires service provider to pay salaries first with reimbursement to follow
-
Dedicated support line and escalation matrix required
Terms & Conditions
-
EMD of ₹125,157 must accompany bid submission
-
Contract adjustments up to 25% permitted before/after award
-
Salaries paid by vendor upfront; PF/ESIC documentation to be provided
-
Dedicated service support and escalation matrix mandatory
-
No BOQ items; evaluation based on staffing capability and compliance
Important Clauses
Payment Terms
Vendor pays salaries upfront; reimbursement from Buyer with PF/ESIC docs and bank statements
Delivery Schedule
Not specified; deployment capability and responsiveness implied for staffing at Patna location
Penalties/Liquidated Damages
Not explicitly stated; subject to standard contract terms and service-level expectations
Bidder Eligibility
-
Experience in manpower outsourcing for government or large organizations
-
Demonstrated payroll processing capability with statutory compliance (PF/ESIC)
-
Financial stability to cover upfront salary payments
Tender Data
Bid Details
Quantity
4
Bid Type
Two Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
10
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Manpower Outsourcing Services - Fixed Remuneration - Admin; Data Entry Operator; Secondary School , Manpower Outsourcing Services - Fixed Remuneration - Admin; Driver - LMV; High School , Manpower Outsourcing Services - Fixed Remuneration - Admin; Multi-tasking Staff; High School , Manpower Outsourcing Services - Fixed Remuneration - Others; Sweeper; Not Required
Advisory Bank
ICICI
ePBG Percentage
3%
ePBG Duration (Months)
38
Delivery Details
Delivery Locations
1
Delivery Cities
Patna
Delivery Pincodes
800014
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Pappu Ray | 800014,Office of Deputy Director of Airworthiness, J.P.N.I. Airport | Patna | Bihar | 800014 | 1 | - | Basic monthly pay (INR) exclusive of GST : 23868 Bonus (INR Monthly) : 0 EDLI (INR Monthly) : 75 EPF Admin Charges (INR Monthly) : 75 Estimated Number of Overtime Hours per Resource per Month : 0 Remuneration per resource per hour for Overtime Hours (Including all applicable allowance etc & excluding GST) : 0 Optional Allowances 1 (INR Monthly) : 0 Optional Allowances 2 (INR Monthly) : 0 Optional Allowances 3 (INR Monthly) : 0 Provident Fund (INR Monthly) : 1800 ESI (INR Monthly) : 0 Tenure/ Duration of Employment (In Months) : 36 |
Authority Records
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Documents 5
GeM-Bidding-9864896.pdf
Main Document
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
6
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar manpower outsourcing
Financial statements (audited, if available)
EMD submission document (₹125,157)
Technical bid documents demonstrating payroll capability and staffing
OEM authorizations or vendor registrations if applicable
PF/ESIC compliance documents and bank statements showing salary payments
Frequently Asked Questions
Key insights about BIHAR tender market
How to participate in manpower outsourcing tender in Patna Bihar 2026?
Bidders must submit the EMD of ₹125,157, provide GST and PAN, demonstrate payroll capability, and supply experience certificates for Admin, Data Entry, LMV Driver, MTS, and Sweeper roles. Ensure PF/ESIC compliance and dedicated service support; follow the 25% variation clause before/after award.
What documents are required for the DGCA staffing tender in Patna?
Required documents include GST registration, PAN card, experience certificates for similar outsourcing, audited financial statements, EMD receipt, payroll capability details, PF/ESIC compliance documents, and bank statements showing salary payments to employees.
What are the staff categories covered by this Patna staffing tender?
Categories include Admin, Data Entry Operator, Admin LMV Driver, Multi-tasking Staff, and Sweeper. The contract focuses on fixed remuneration and deployment at DGCA facilities in Patna, with supplier responsible for upfront salaries.
What is the estimated contract value and EMD for this bid?
Estimated contract value is ₹4,171,896; EMD required is ₹125,157. These figures reflect staffing scope across multiple roles and the need for upfront payroll readiness and compliance documentation.
What are the payment terms for salaries under this outsourcing contract?
The service provider must pay salaries upfront; reimbursement from the Buyer occurs after furnishing PF/ESIC documentation and bank statements confirming payments to staff, aligning with statutory compliance obligations.
Are there any quantity or duration adjustments allowed in this tender?
Yes, up to 25% variation in contract quantity or duration is allowed at the time of contract issue and post-award, subject to bidder consent and service scope adjustments.
What kind of service support is required for bidders?
Bidders must provide a dedicated toll-free support line and an escalation matrix with contact numbers to handle service disruptions and staff deployment queries promptly.