Bid Publish Date
07-Sep-2026, 11:51 am
Bid End Date
17-Sep-2026, 12:00 pm
EMD
₹47,649
Location
Progress
Organization: Yantra India Limited; Procurement: Servicing and maintenance of panel AC units (side and top mounted) and chiller units installed at CNC machines and water coolers inside factory and estate, as per Annexure A. Quantity: 01 WJ; Duration: 365 days; EMD: ₹47,649. Location details are not specified. This tender emphasizes dedicated service support and escalation processes, with ATC clause confirming Annexure A acceptance. The scope targets existing climate-control equipment critical to CNC operations and factory comfort. A strong emphasis on post-warranty service, response-time adherence, and OEM-level servicing is implied by ATC requirements.
Servicing and maintenance of Panel AC units (side and top mounted)
Chiller units installed at CNC machines
Water coolers inside factory and estate
Duration of service: 365 days
Quantity: 01 Work Job (WJ)
Dedicated toll-free service support and escalation matrix
EMD amount of ₹47,649 required with bid submission
Experience criteria: last 3 years with contracts totaling 80%/50%/40% of item value
Acceptance of Annexure A on bidder letterhead; past performance reports required
Service scope per Annexure A includes AC panels, chillers and water coolers inside facility
GEM GTC and YIL Procurement Manual terms apply
Not explicitly detailed in provided data; will follow GEM GTC terms and YIL procurement manual. Bidder should confirm payment milestones in commercial bid.
Service period fixed at 365 days from award date; no interim delivery milestones specified in data.
No LD details provided; refer to GEM GTC and OFM Annexure for penalty provisions related to service response times and uptime.
Evidence of successfully executed similar service contracts in central government/PSU/Ordnance Factory/public-listed company within last 3 years
Contract values meeting 80%/50%/40% of item value criteria as proof
Past performance reports or client completion certificates included
Quantity
1
Similar Category
ANNUAL MAINTENANCE SERVICE FOR Centralised air conditioning system ANNUAL MAINTENANCE SERVICES FOR WATER PURIFICATION AND CONDITIONING SYSTEM (Version 2)
Bid Type
Two Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
RA Qualification Rule
H1-Highest Priced Bid Elimination
Tech Clarification Time
2 Days
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Arbitration Clause
Yes (Arbitration clause document) as per DoE OM No.F.1/2/2024-PPD dated 03.06.2024 Arbitration should not be routinely included in contracts
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Custom Bid for Services - SERVICING AND MAINTENANCE OF PANLE AC UNITS SIDE AND TOP MOUNTED AND CHILLER UNITS INSTALLED AT CNC MACHINES AND WATER COOLERS INSIDE FACTORY AND ESTATE AS PER ATTACHED ANNEXURE A
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
14
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
1
Delivery Cities
GHAZIABAD
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | GHAZIABAD | GHAZIABAD | - | - | Project / Lumpsum Based | - | - |
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar contracts (last 3 years)
Financial statements (audited) or turn-over proof
EMD submission document (₹47,649) and payment details
Technical bid documents demonstrating compliance with Annexure A
OEM authorization / dealership certificates (if applicable)
Past performance reports and client contact references
Acceptance of OFM Annexure A on letterhead, duly signed and stamped
Key insights about UTTAR PRADESH tender market
To bid, ensure you submit GST, PAN, and financial statements along with EM D ₹47,649. Provide Annexure A acceptance, past performance reports, and OEM authorizations if required. Meet the 3-year experience criteria and demonstrate contracts totaling 80%, 50% or 40% of item value as proof.
Required documents include GST certificate, PAN, experience certificates for similar contracts, audited financial statements, EMD or security deposit paperwork, technical bid demonstrating Annexure A compliance, OEM authorizations, and past performance reports with client references.
Scope covers servicing and maintenance of panel AC units (side/top mounted) and chiller units installed at CNC machines and water coolers inside factory/estate as per Annexure A. Duration is 365 days; quantity is 01 WJ. Service must include dedicated support and escalation process.
The EMD is ₹47,649. It should be submitted as specified by GEM GTC guidelines, typically via online payment or bank demand draft. Include EMD details in the bid cover and attach the payment receipt with technical bid documents.
Applicants must show at least one contract worth 80% of item value, or two contracts totaling 50%, or three contracts totaling 40% of item value, executed in the last 3 years with central government, PSU, Ordnance Factory, or public-listed company.
The 365-day service period begins from the award date as per Annexure A terms; ensure your project plan aligns with factory operations and CNC machines’ maintenance schedules.
Bidder must provide a dedicated toll-free service contact and a defined escalation matrix with telephone numbers for rapid issue resolution during the contract period.
The tender references Annexure A and GEM GTC; while specific standards aren’t listed, ensure compliance with standard OEM maintenance practices and provide past performance reports validating capability in similar government/PSU projects.