Development Commissioner MSME Audit & Compliance Software Tender 2026 India – ISMS/IS 550 Compliant, Real-Time Analytics
Progress
Key Highlights
- • Audit trail, real-time analytics, and legal service request tracking are mandatory features
- • On-site training and installation/demonstration are required deliverables
- • Free upgrade to higher software versions during the contract period
- • Valid software licence copy must be provided; OEM/franchise support duration required
- • Delivery period may extend with a 25% quantity variation; minimum 30-day extension
- • Software supplied through and installation on-site with statutory clearances as needed
- • ATC document uploaded by buyer contains bidder-specific terms
Tender Overview
The Development Commissioner (micro, Small & Medium Enterprises) of the Ministry of MSME seeks an audit and compliance software solution. The procurement scope covers supply, installation, testing, commissioning, operator training, and statutory clearances where required. Feature requirements include on-site training, real-time analytics, audit trail, legal service request tracking, and OEM/franchise support for multiple years. A free upgrade path to higher versions and a valid licence copy are essential. The project requires a robust installation and demonstration phase to validate functionality prior to handover. The absence of a BOQ implies a software-centric bid with emphasis on licensing, deployment, and ongoing support. The bid must reflect the 25% quantity option clause and the extended delivery mechanics outlined by the buyer, ensuring readiness for multi-phase deployment if orders rise. This tender targets software vendors capable of delivering enterprise data warehousing tools with comprehensive training and legal-tracking features. Overall, bidders should emphasize compliance with software standards, training delivery, and post-implementation support within the contractual framework.
Technical Specifications & Requirements
- Product category: Audit and compliance software with enterprise data warehousing capabilities
- Key features: Audit trail, real-time analytics, on-site training, installation and demonstration, legal service request tracking
- Licensing: Valid licence copy required; free upgrade to higher version
- Support: Number of years of OEM/franchise online support (specify duration)
- Deployment: Software supplied through (delivery mode to be clarified) and installation onsite
- Training: Training provided at site; post-implementation support included
- Compliance: Ensure IS/ISO-aligned practices for data warehousing and audit functionality
- Training duration: No. of days of on-site training to be specified by bidder
- Other: Real-time analytics and reporting capabilities must be demonstrable during installation
Terms, Conditions & Eligibility
- Option clause: Purchaser may increase/decrease bid quantity by up to 25% at contract placement and during the currency
- Delivery timeline: Delivery period aligned to last date of original delivery order; proportional extension if option exercised, minimum 30 days extension
- Scope of supply: Supply, Installation, Testing, Commissioning, operator training, and statutory clearances if required
- Documentation: Provide OEM authorization and software licensing certificates; demonstrate upgrade path and warranty terms
- Warranty/Support: Include post-installation support from OEM/franchise and license compliance
- ATC: Refer to uploaded ATC for bidder-specific terms
- Financials: Bid should cover all cost components; no BOQ items available
- Penalty: Ensure adherence to delivery and performance commitments per contract terms
Key Specifications
-
Audit and compliance software with audit trail
-
Real-time analytics capability
-
Training days at site
-
OEM/franchise multi-year support commitment
-
Free upgrade to higher version
-
Valid licence copy provided
-
Software installation and demonstration conducted on-site
Terms & Conditions
-
Delivery quantity may vary +/-25% with corresponding contract pricing
-
Scope includes supply, installation, testing, commissioning, training, and statutory clearances
-
On-site training and live installation demonstration are required
Important Clauses
Payment Terms
Payment terms aligned with delivery milestones; vendor to specify schedule in bid submission
Delivery Schedule
Delivery period starts after original order; extension rules apply for increased quantity
Penalties/Liquidated Damages
Penalties for delayed delivery and non-conformance may apply per ATC and contract terms
Bidder Eligibility
-
Experience in delivering audit/compliance software with enterprise DW capabilities
-
Demonstrated OEM/franchise support for multi-year terms
-
Capability to provide site installation, training, and statutory clearances if required
Tender Data
Bid Details
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
RA Qualification Rule
H1-Highest Priced Bid Elimination
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Purchase Preference
No
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Requirements
Past Performance
30 %
Experience Required
1 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
audit and compliance software (Q2)
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
62
Delivery Details
Max Delivery Days
15
Delivery Locations
1
Delivery Cities
Ludhiana
Delivery Pincodes
141010
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Mandeep Singh | 141010,Central Tool Room A-5, Focal Point, Ludhiana (Pb.) INDIA | Ludhiana | Punjab | 141010 | 1 | 15 | - |
Authority Records
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Documents 4
GeM-Bidding-9823610.pdf
Main Document
CATALOG-Specification-1
CATALOG Specification
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Corrigendum Updates
1 Update Update
Extended Deadline
14-Sep-2026, 5:30 am
Opening Date
15-Sep-2026, 5:30 am
Categories
5
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Required Documents
GST registration certificate
PAN card
Experience certificates for audit/compliance software deployments
Financial statements (last 2–3 years)
EMD/Security deposit documentation (if applicable)
Technical bid documents detailing software features and upgrade path
OEM authorisation/Authorization letters
Proof of license and compliance certificates
Technical Specifications
1 Item
Item #1 Details
View Catalog| Category | Specification | Requirement |
|---|---|---|
| FEATURES AND FUNCTIONALITY PARAMETERS (GOLDEN) | No of days Training Provided at Site | 0 upto 5, 11 to 20 |
| FEATURES AND FUNCTIONALITY PARAMETERS (GOLDEN) | Number of Years upto which Support is available from OEM / Franchise online | 1, 3 |
| FEATURES AND FUNCTIONALITY PARAMETERS (GOLDEN) | Audit Trail | Yes |
| FEATURES AND FUNCTIONALITY PARAMETERS (GOLDEN) | Legal service request tracking | Yes, No |
| FEATURES AND FUNCTIONALITY PARAMETERS (GOLDEN) | Installation and Demonstration | Yes |
| FEATURES AND FUNCTIONALITY PARAMETERS (GENERIC) | Real time Analytics | Yes, No |
| GENERIC PARAMETERS OF ENTERPRISE DATA WAREHOUSING SOFTWARE | Free Upgradation to Higher Version | Yes |
| GENERIC PARAMETERS OF ENTERPRISE DATA WAREHOUSING SOFTWARE | Valid Licence copy to be provided | Yes |
| GENERIC PARAMETERS OF ENTERPRISE DATA WAREHOUSING SOFTWARE | Software supplied through | URL Link, Media & URL Link |
Frequently Asked Questions
Key insights about PUNJAB tender market
How to bid for audit software tender in MSME Development Commissioner 2026?
bidders must submit GST, PAN, experience certificates, financials, EMD, OEM authorisation, and technical bid detailing features like audit trail, real-time analytics, training days, and license validity. Ensure IS/ISO compliance and provide installation demonstrations; include upgrade path and on-site training plans.
What documents are required for MSME audit software procurement bid 2026?
Required documents include GST certificate, PAN, last 2–3 years financial statements, experience certificates for similar deployments, OEM authorization, technical compliance documents, licensing details, and EMD proof if applicable. ATC terms may specify additional bidder-specific requirements.
What are the key technical specifications for the audit software tender?
Key specs include audit trail, real-time analytics, license validity, OEM/franchise support years, installation and demonstration, and training at site. There should be a free upgrade path to higher versions and statutory clearance support if required; software must be DW-ready.
When is the delivery timeframe and how does the 25% option clause work?
Delivery starts from the last date of the original delivery order. If quantity is increased or decreased by up to 25%, the delivery duration adjusts proportionally using the formula specified, with a minimum extension of 30 days.
What are the payment terms for the MSME software procurement?
Payment terms are typically milestone-based; bidders should specify in their bid. Ensure alignment with delivery, installation, testing, and training milestones, and confirm whether any advance or performance bonds are required per ATC terms.
What license and upgrade requirements are expected for the software?
Bid must provide a valid licence copy and guarantee free upgrades to higher versions during the contract period. Confirm renewal procedures, license portability, and compliance with governing standards for enterprise data warehousing software.
What training and installation deliverables are required for the tender?
The bidder must conduct on-site installation and a live demonstration, plus end-user operator training. Training days should be specified in the bid, and the provider must support post-installation use and audit-trail feature rollout.
Which standards or certifications must the software meet for this tender?
The software should support audit trails, real-time analytics, and data warehousing standards; alignment with IS/ISO practices is expected. Include OEM certifications and compliance with any statutory clearance requirements mentioned in the ATC.