Uttar Pradesh Police Software Support Services Tender Sonbhadra 2026 Linux & Real-Time Maintenance Standards
Bid Publish Date
25-Oct-2026, 7:23 pm
Bid End Date
02-Nov-2026, 8:00 pm
Location
Progress
Tender Overview
The Uttar Pradesh Police (Home Department) invites bids for Software Support Services, covering Linux maintenance, real-time application support, and general service provider tasks in Sonbhadra, Uttar Pradesh 231205. While no BOQ items or estimated value are disclosed, the procurement focuses on ongoing maintenance and software support for police IT infrastructure. The notice emphasizes certificate uploads per Bid document, ATC, and corrigenda, signaling strict compliance and documentation discipline for bidders. This procurement requires bidders to demonstrate essential certifications and technical capabilities to sustain mission-critical police software ecosystems in a district-level setting.
Technical Specifications & Requirements
- Service categories include: Linux maintenance, application software support, real-time support, and general service provision.
- No explicit technical specifications or quantities published; bidders should rely on standard police IT maintenance practices and vendor qualifications.
- Emphasis on timely, reliable support for mission-critical police software environments; bidders should prepare for remote and on-site assistance, issue tracking, and SLA adherence.
- Required certifications and documented capabilities will be verified via uploaded certificates per Bid Document, ATC, and any Corrigendum.
- Organization expects bidders to demonstrate experience with government or law-enforcement IT ecosystems and standard security/compliance practices.
Terms, Conditions & Eligibility
- Certificates: Bidder must upload all certificates/documents sought in the Bid Document, ATC, and Corrigendum.
- EMD/Financials: Not disclosed in available data; bidders should monitor official tender postings for specific EMD requirements.
- Delivery/Support: Not detailed; bidders should plan for Linux and real-time maintenance services with standard SLA expectations.
- Documentation: Provide required vendor registrations, security clearances (as applicable), and technical compliance documents per terms.
Key Specifications
-
Product/Service: Software Support Services (Linux maintenance, application software support, real-time support, general service provision)
-
Delivery: Not specified in available data; bidders should anticipate ongoing maintenance and SLA-based support
-
Standards/Certifications: Not specified; bidders must provide required certificates per Bid Document, ATC, Corrigendum
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Experience: Demonstrated capability in government/law-enforcement IT maintenance (as inferred from context)
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EMD/Value: Not disclosed; monitor official postings for exact amounts
Terms & Conditions
-
Upload all certificates/documents requested in Bid Document, ATC, Corrigendum
-
Provide standard IT maintenance and SLA capabilities for Linux and real-time support
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Submit applicable OEM authorizations and security/compliance documents as required
Important Clauses
Payment Terms
Not specified in available data; verify in official tender documents
Delivery Schedule
Not specified; prepare for ongoing maintenance with SLA-based milestones if invoked
Penalties/Liquidated Damages
Not specified; refer to Bid Document for LD/penalty details
Bidder Eligibility
-
Experience in government or police IT maintenance projects preferred
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Demonstrated Linux and real-time support capabilities
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Ability to submit all required certificates per Bid Document, ATC, Corrigendum
Tender Data
Bid Details
Quantity
365
Bid Type
Two Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Software Support Services 2.0 - Linux; Application Software; Maintenance Services; Real-time support; General Service Provider
Payment Timelines
Payments shall be made to the Seller within 10 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Delivery Locations
1
Delivery Cities
Sonbhadra
Delivery Pincodes
231206
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Mohammad Nadeem | 231206,POLICE LINE SONBHADRA | Sonbhadra | Uttar Pradesh | 231206 | 365 | - | - |
Authority Records
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Documents 4
GeM-Bidding-10071340.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
4
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Required Documents
GST registration certificate
PAN card
Experience certificates (similar software maintenance projects)
Financial statements (last 2 years)
EMD/security deposit details (as applicable in official postings)
Technical bid documents
OEM authorizations or partner certifications (if applicable)
Upload certificates sought in Bid Document, ATC and Corrigendum
Frequently Asked Questions
Key insights about UTTAR PRADESH tender market
How to bid for software support services tender in Sonbhadra Uttar Pradesh 2026
Bidders must submit certificates asked in the Bid Document, ATC, and Corrigendum, along with GST, PAN, experience proofs, and financial statements. Ensure Linux maintenance and real-time support capabilities are documented, and provide OEM authorizations if applicable. Prepare SLA details and security compliance documentation as required.
What documents are required for UP Police software maintenance tender in 2026?
Required documents include GST registration, PAN card, recent experience certificates for similar maintenance projects, financial statements for the last two years, technical bid documents, OEM authorizations, and any certificates specified in the Bid Document, ATC, or Corrigendum for this tender.
What standards or certifications are expected for UP police IT tender?
The tender requires certificates as per Bid Document, ATC, and Corrigendum. While specific standards are not listed, bidders should provide security/compliance certifications applicable to government IT, and vendor qualifications for Linux and real-time support.
When is the submission deadline for the Sonbhadra software support bid 2026?
The official deadline is not provided in the currently available data. Bidders should refer to the Bid Document and corrigenda published by Uttar Pradesh Police for exact dates and submission process.
What is the expected scope of maintenance in this UP Police tender?
Scope includes Linux maintenance, application software support, real-time support, and general service provider activities to sustain police IT infrastructure in Sonbhadra. Details will be clarified in the Bid Document and subsequent Corrigenda.
What are the EMD requirements for UP Police procurement 2026?
Exact EMD amount and modality are not disclosed here. Eligible bidders must review the official tender posting for the EMD amount, payment method, and submission proof requirements.
What documents prove eligibility for police IT service tenders in UP?
Eligibility is demonstrated via certificates uploaded per Bid Document, ATC, and Corrigendum, plus GST, PAN, experience certificates, and financial statements. OEM authorizations and security clearances may also be required per official tender terms.
How to ensure compliance with real-time support requirements for UP tenders?
Prepare a detailed SLA, describe incident response times, escalation procedures, on-site/off-site support options, and continuity plans. Include evidence of prior real-time maintenance for government or police IT environments and relevant security certifications.