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Indian Army Desktop Computers Tender Aurangabad Maharashtra 3-year OEM Warranty ISO 9001 2001 TPM 2.0 2026

Bid Publish Date

17-Oct-2026, 2:27 pm

Bid End Date

27-Oct-2026, 3:00 pm

Progress

Issue17-Oct-2026, 2:27 pm
AwardPending

Key Highlights

  • • OEM Manufacturing Authorisation Letter with Inked Sign
  • • Malicious code certificate signed by OEM
  • • Escalation matrix on OEM letterhead with ink sign and stamp
  • • 3-year OEM warranty declaration

Tender Overview

The Indian Army, Department Of Military Affairs, invites bids for Entry and Mid Level Desktop Computers (Q2) to supply across Aurangabad, Maharashtra 423701. The purchase emphasizes OEM warranty coverage of 3 years, ISO 9001 certification, and TPM 2.0 hardware security. Demonstrated manufacturer turnover of at least ₹500 Crore per year over the last three years is required, with SSD/HDD storage options of 512 GB to 1024 GB or PCIe NVMe equivalents. A comprehensive service & support framework, including a dedicated contact line and an OEM escalation matrix, is mandatory. This procurement includes strict MAC/MAF documentation and genuine OS declarations. The quantity may vary up to 25% from bid to contract, with delivery windows linked to the original delivery order, plus potential extended time as defined.

Technical Specifications & Requirements

  • Product: Desktop Computers (Entry/Mid Level) for Government procurement in Aurangabad, Maharashtra.
  • Storage options: 512 GB–1024 GB HDD or PCIe NVMe SSD; separate price bids for HDD vs SSD accepted.
  • Security & manageability: TPM 2.0 Embedded Security Chip; out-of-band management utilities; hardware diagnostics accessible on OEM site.
  • Standards & certifications: ISO 9001 (certified), OEM must provide Malicious Code certificate, genuine OS declaration, and compliance letters.
  • OEM commitments: MAF with inked signature; OEM warranty declaration; online diagnostics facility; maintenance and device driver downloads via OEM site.
  • Financial & scale: Minimum ₹500 Crore/year turnover; last three-year average; three-year warranty supports.

Terms, Conditions & Eligibility

  • EMD: not disclosed; bid terms include option to increase quantity by 25% during contract; delivery period starts from last date of original order.
  • OEM requirements: MAf on inked sign; Malicious code certificate; escalation matrix on OEM letterhead; 3-year OEM warranty; genuine OS declaration; ISO 9001 certification; online diagnostics facility with update downloads.
  • Service & support: Dedicated toll-free support; escalation matrix for rapid incident handling.
  • Manufacturer obligations: Turnover and certifications as listed; TPM 2.0 and hardware-based security compliance; 512–1024 GB storage variants; end-to-end device driver availability.
  • Documentation for submission includes GST, PAN, experience certificates, financials, EMD documentation, OEM authorizations, and technical bid compliance.

Key Specifications

    • Product/service: Entry/Mid Level Desktop Computers for Indian Army procurement in Aurangabad (MAH).
    • Storage: 512 GB to 1024 GB HDD or PCIe NVMe SSD; separate quote for HDD vs SSD.
    • Security: TPM 2.0 Embedded Security Chip mandatory.
    • Certifications: ISO 9001 (certified); Malicious code certificate; genuine OS declaration.
    • OEM commitments: MAF with inked sign; 3-year OEM warranty; online diagnostics; driver/firmware updates available on OEM site.

Terms & Conditions

  • Delivery quantity may vary up to 25% without altering unit prices.

  • Dedicated toll-free service line and OEM escalation matrix required.

  • OEM warranty, MAf, OS declaration, and security certifications must be submitted.

Important Clauses

Payment Terms

Not disclosed in data; contract includes standard government payment terms linked to delivery milestones.

Delivery Schedule

Delivery period begins after the original delivery order; extended time may be calculated if option clause exercised.

Penalties/Liquidated Damages

Not specified; contract implies LDs via standard government terms for delays.

Bidder Eligibility

  • Manufacturer turnover ≥ ₹500 Crore/year over past 3 years

  • ISO 9001 certification

  • OEM must provide MAf and genuine OS declarations

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Tender Data

Bid Details

Quantity

2

Bid Type

Two Packet Bid

Bid Validity

150 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Inspection Required

No

RA Qualification Rule

50% Lowest Priced Technically Qualified Bidders

Tech Clarification Time

2 Days

Preference & Exemptions

EMD Required

No

MII Purchase Preference

No

MSE Purchase Preference

Yes

MSE Preference Band

L1+15%

MSE Exemption/Relaxation

Yes

Startup Exemption/Relaxation

Yes

Bid Splitting Applied

No

Requirements

Min. Avg. Annual Turnover

75

OEM Avg. Turnover

6

Past Performance

40 %

Experience Required

3 Year (s)

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

Entry and Mid Level Desktop Computer (Q2)

Advisory Bank

Bank of India

ePBG Percentage

0.01%

ePBG Duration (Months)

40

Delivery Details

Max Delivery Days

30

Delivery Locations

1

Delivery Cities

Aurangabad

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
-AurangabadAurangabad--230-

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT

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Documents 2

GeM-Bidding-9821267.pdf

Main Document

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Authority & Contact

Organization

Indian Army

Office Name

Not disclosed yet

Grievance Contact

[email protected]

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Historical Data

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates of similar desktop supply

4

Financial statements for past 3 years

5

EMD/ security deposit submission documentation

6

Technical bid documents showing compliance with TPM 2.0 and ISO 9001

7

OEM Manufacturing Authorization Letter (MAF)

8

Malicious code certificate signed by OEM

9

OEM escalation matrix on OEM letterhead with ink sign

10

Declaration of OEM warranty for 3 years

11

Declaration of genuine OS from hardware OEM

12

Compliance letter from OEM on letterhead with sign and stamp

13

Online diagnostics facility proof and software update download link

Frequently Asked Questions

Key insights about MAHARASHTRA tender market

How to bid for the Indian Army desktop tender in Aurangabad 2026?

Bidders must meet turnover ≥ ₹500 Crore/year, provide ISO 9001 certification, MAf with ink, TPM 2.0 chips, and a 3-year OEM warranty. Submit GST, PAN, experience, financials, EMD, OEM authorizations, and technical bid with OS declarations and online diagnostics access.

What documents are required for the Maharashtra desktop procurement bid?

Submit GST certificate, PAN, three-year financial statements, experience certificates of similar supply, EMD documentation, OEM MA letter, Malicious code certificate, OEM escalation matrix, 3-year OEM warranty declaration, genuine OS declaration, and internet-linked OEM diagnostics access.

What storage configurations are specified for the desktop bid in Aurangabad?

Bidders must quote for 512 GB to 1024 GB storage variants, with separate pricing for HDD and PCIe NVMe SSD options, allowing vendors to optimize performance per Army requirements.

What standards and certifications are mandated for the desktops?

All desktops must be ISO 9001 certified; include a Malicious Code certificate signed by the OEM and a genuine OS declaration from the hardware OEM; TPM 2.0 embedded security is mandatory.

What is the delivery time framework for the Army desktop order in 2026?

Delivery starts from the last date of the original delivery order; the option to increase quantity by up to 25% may extend delivery time with the calculated formula, with a minimum extension of 30 days.

How is OEM warranty handled in this Army procurement?

The OEM must declare a 3-year warranty in the vendor bid; wear-out components and service support must be managed via OEM escalation matrix and dedicated support channel.

What is the role of the MAF in this desktop tender?

OEM Manufacturing Authorization Letter (MAF) with inked sign is mandatory, ensuring the bidder is an authorized manufacturer for the quoted desktops and compliant with service/support obligations.

What if quantities change during contract execution for this procurement?

Pursuant to the option clause, quantity may vary by up to 25% of bid quantity at contract placement or during currency, with delivery time adjustments calculated as (additional/original) × original period, minimum 30 days.

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