Common Service Centres Programme Implementation Partner Health & Wellness Services Tender New Delhi 2026 - Milestone/Deliverable Based
Progress
Tender Overview
The Common Service Centres (CSC) under the Department of Electronics and Information Technology invites a Programme Implementation Partner to deliver comprehensive health and wellness services for beneficiaries and their eligible family members in New Delhi, Delhi. Estimated value: ₹174,52,00,000 with an EMD of ₹3,50,00,000. The contract is framed as a milestone/deliverable-based engagement with a hybrid delivery model as specified in the scope. Although the BOQ is not populated, the procurement aims to appoint a partner capable of managing end-to-end health and wellness initiatives, beneficiary outreach, and service delivery standards. The tender emphasizes a scalable, service-oriented approach across beneficiaries, supported by a roadmap for implementation and monitoring. A 25% variance clause enables contract quantity or duration adjustments at tender issue and post-issuance phases, subject to provider consent, granting flexibility in scope management. This opportunity targets experienced health program implementers with strong governance, reporting capabilities, and compliance with buyer ATC terms. The absence of explicit product specs indicates a focus on program-level outcomes and performance milestones rather than hardware or standalone products.
Technical Specifications & Requirements
- Organization: Common Service Centres, Department of Electronics and Information Technology
- Location: New Delhi, Delhi 110001
- Category: Hiring of Consultants - Milestone/Deliverable Based; Health program implementation
- Estimated value: ₹174,520,000.00; EMD: ₹3,500,000.00
- Delivery model: Hybrid as specified in scope; milestone/deliverable-based contract
- Contract flexibility: Up to 25% adjustment in quantity or duration; post-award scope change allowed with provider consent
- BOQ: Not populated; no itemized hardware/software listed; emphasis on program outcomes and governance
- Tender type: Programme implementation partner for beneficiary health services; no technical product specs provided
- Key differentiator: Large-scale health and wellness service delivery with beneficiary-centric outcomes and monitoring
- Mandatory terms: Buyer Added ATC terms apply; generic clause reserves quantity/duration revision rights
Terms, Conditions & Eligibility
- EMD: ₹3,500,000 (is to be paid as per tender terms)
- Delivery/timeline: Not specified; milestone-based deliverables implied
- Payment terms: Not disclosed; aligns with milestone/deliverable structure
- Documents: GST, PAN, experience certificates, financial statements, EMD documents; OEM authorizations if applicable
- Eligibility: Experience in health program implementation; capability to manage hybrid delivery and reporting
- Penalties/LD: Not specified; ATC terms may include standard penalties for non-performance
- Contract scope: 25% flex up/down; scope adjustments require consent
- Warranty/AMC: Not specified
- Special clauses: ATC terms uploaded by buyer; quantity and duration adjustment rights retained by buyer
Key Specifications
-
Product/service names: Programme Implementation Partner for Comprehensive Health and Wellness Services
-
Estimated value: ₹174,520,000.00
-
EMD: ₹3,500,000.00
-
Delivery model: Hybrid; milestone/deliverable-based
-
Flexibility: 25% quantity/duration adjustment
-
No BOQ items available; focus on program outcomes and governance
-
Key requirement: Health program management, beneficiary outreach, monitoring and reporting
Terms & Conditions
-
EMD amount of ₹3,500,000 must accompany bid as per tender terms
-
Delivery model is milestone-based with hybrid implementation
-
Contract quantity/duration may be adjusted up to 25% post-award
Important Clauses
Payment Terms
Payment linked to milestones/deliverables under the program implementation contract; terms not publicly specified in this summary
Delivery Schedule
Milestone-based delivery with expected milestones defined in contract; no exact dates disclosed in available data
Penalties/Liquidated Damages
Not specified in available data; ATC terms may define consequences for non-performance
Bidder Eligibility
-
Proven experience in health program implementation for large beneficiary cohorts
-
Capability to deliver hybrid service models and manage reporting dashboards
-
Financial capacity to absorb upfront costs and meet EMD requirement
Tender Data
Bid Details
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
120 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
3 Days
Preference & Exemptions
EMD Required
Yes
MII Compliance
Yes
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
1000
Experience Required
3 Year (s)
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Hiring of Consultants - Milestone/Deliverable Based - Selection of a Programme Implementation Partner for Comprehensive Health and Wellness Services for Beneficiaries and Their Eligible Family Members; Health; Yes; Hybrid(As specified in scope of w..
Advisory Bank
State Bank of India
ePBG Percentage
3%
ePBG Duration (Months)
14
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Delivery Locations
1
Delivery Cities
South
Delivery Pincodes
110020
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Vipin Pandey | 110020,Plot No 238 Okhla Phase 3 | South | Delhi | 110020 | Project / Lumpsum Based | - | - |
Authority Records
BID & GeM Expert Consultancy
End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.
Free consultation · 24h response
Documents 7
GeM-Bidding-9855110.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
2
🤖 AI-Powered Bidder Prediction
Discover companies most likely to bid on this tender
Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates from similar health program implementations
Financial statements of last 2-3 years
EMD submission document (₹3,500,000)
Technical bid documents or compliance certificates
OEM authorizations (if any specific brands are required)
Frequently Asked Questions
Key insights about DELHI tender market
How to bid for health wellness services tender in New Delhi 2026?
Bidders must submit GST, PAN, experience certificates, and financial statements along with the EMD of ₹3,500,000. The contract uses milestone-based delivery with a hybrid model; ensure capability to manage program governance, beneficiary outreach, and reporting per ATC terms uploaded by the buyer.
What documents are required for CSC health program procurement in Delhi?
Required documents include GST registration, PAN, last 3 years financials, experience certificates for similar health programs, EMD submission, technical bid/compliance certificates, and OEM authorizations if specific brands are mandated in the ATC terms.
What are the eligibility criteria for the CSC health partner tender 2026?
Eligibility requires proven health program implementation experience, capacity for hybrid delivery, governance and reporting capability, and financial stability evidenced by financial statements; EMD must be submitted and milestone-based performance monitored under the buyer ATC terms.
What is the EMD amount and its payment method for this tender?
The EMD is ₹3,500,000. Submit via the prescribed online/DD method as per tender guidelines; ensure REMITTANCE confirmation accompanies the bid and aligns with the milestone-based payment framework described in the ATC terms.
What delivery model is specified for the health services contract?
The contract adopts a milestone/deliverable-based model with a hybrid delivery approach. The buyer reserves a 25% adjustment in quantity or duration, requiring the selected partner’s consent for scope changes during and after contract issuance.
Which organization is issuing this procurement and where is it located?
The Common Service Centres under the Department of Electronics and Information Technology is issuing this procurement in New Delhi, Delhi 110001 for a Programme Implementation Partner in health and wellness services.
What are the key outcomes expected from the health program partner?
Deliver comprehensive health and wellness services for beneficiaries and eligible family members, with robust governance, beneficiary outreach, service delivery, and monitoring/reporting mechanisms aligned to the program scope and ATC terms.
How will the 25% scope adjustment work in this tender?
At tender issue and post-issuance, the buyer may adjust contract quantity or duration by up to 25%; the service provider must consent to scope changes, enabling flexible project scale and timelines while maintaining milestone commitments.