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Indian Army Repair & Maintenance of Integrated Surveillance System with Accessories Tender Jammu Jammu & Kashmir 2026

Bid Publish Date

15-Oct-2026, 6:57 pm

Bid End Date

27-Oct-2026, 10:00 am

Progress

Issue15-Oct-2026, 6:57 pm
AwardPending

Tender Overview

  • Organization: Indian Army (Department Of Military Affairs) in Jammu, Jammu & Kashmir (postal code 180001)
  • Procurement: Custom Bid for Services - Repair and maintenance of integrated surveillance system with accessories
  • Scope/Quantity: Maintenance service for an integrated surveillance system; no BOQ items listed (0 items) and no explicit estimated value provided
  • Key differentiator: Optional contract scope adjustment up to 25% for quantity or duration at the time of contract issue or post-issue with bidder consent
  • Special conditions: Office of service provider must be located in the state of consignee; escalation matrix for service support required
  • Context: Tender targets ongoing maintenance capability for critical surveillance infrastructure under military procurement

Technical Specifications & Requirements

  • Product category: Integrated surveillance system and accessories maintenance (no explicit technical specs published)
  • Service criteria: Repair and maintenance services with access to spare parts and accessories; ensure compatible with existing surveillance hardware
  • Documentation expectations: Proof of past experience acceptable via contract copies with invoices and self-certification; execution certificate by client; third-party release notes
  • Service footprint: Service provider must maintain an office within the consignee state (Jammu & Kashmir)
  • Support requirements: Escalation matrix with telephone numbers for service support must be provided by bidder/OEM
  • BOQ status: No items listed in the BOQ; indicates a service maintenance engagement rather than supply

Terms, Conditions & Eligibility

  • 25% option clause: Buyer may increase or decrease contract quantity or duration up to 25% at contract issue or subsequently; service contracts may see scope changes with bidder consent
  • Past experience proofs: Acceptable documents include contract copies with invoices and bidder self-certification, client execution certificates, or third-party release notes
  • Office requirement: Service provider must have a documentary evidence of an office within the consignees’ state
  • Escalation matrix: Required to provide a service support escalation matrix with contact numbers
  • EMD/financial terms: No explicit EMD amount or payment terms specified in available data
  • BOQ detail: No quantities or itemized deliverables present; focus on maintenance of an existing surveillance setup

Key Specifications

    • Product/Service: Repair and maintenance of Integrated surveillance system with accessories
    • Deliverables scope: Ongoing maintenance, spare parts availability, and compatibility with existing hardware
    • Experience: Demonstrated past projects via contract copies or client certificates
    • Facilities: Documentary evidence of an office in Jammu & Kashmir
    • Support: Provide escalation matrix with contact numbers for service support

Terms & Conditions

  • Contract quantity/duration may shift by up to 25%

  • Past experience must be proven by contract copies, invoices, or client certificates

  • Service provider must have a local office in the consignee state

  • Escalation matrix with service contact details is mandatory

Important Clauses

Payment Terms

No explicit payment terms disclosed in available data

Delivery Schedule

No formal delivery timeline published; this is a maintenance service contract with ongoing support

Penalties/Liquidated Damages

No LD details available in current tender data

Bidder Eligibility

  • Must have an office located within Jammu & Kashmir

  • Proven experience in maintenance of surveillance systems or related electronics

  • Ability to provide an escalation matrix and post-sale service support

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Authority & Contact

Organization

Indian Army

Office Name

Not disclosed yet

Grievance Contact

[email protected]

Tender Data

Bid Details

Quantity

1

Similar Category

Repair, Maintenance and Installation of Plant/ Systems/Equipments

Bid Type

Two Packet Bid

Bid Validity

180 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

RA Qualification Rule

50% Lowest Priced Technically Qualified Bidders

Tech Clarification Time

2 Days

Preference & Exemptions

EMD Required

No

MII Compliance

Yes

MSE Purchase Preference

Yes

MSE Preference Band

L1+15%

MSE Exemption/Relaxation

Yes

Startup Exemption/Relaxation

Yes

Bid Splitting Applied

No

Requirements

Min. Avg. Annual Turnover

45

Experience Required

3 Year (s)

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

Custom Bid for Services - Repair and maintanance of f intregrated surveillance system with accessories

Delivery Details

Delivery Locations

1

Delivery Cities

Jammu

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
-JammuJammu--Project / Lumpsum Based--

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT

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Documents 8

GeM-Bidding-10043576.pdf

Main Document

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Categories 2

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Past experience certificates / contract copies with invoices

4

Execution certificate from client (if available)

5

Third-party inspection release notes (if applicable)

6

OEM authorization letters (if bidding as OEM or with authorized reseller)

7

Financial statements showing financial stability

8

Technical bid documents and service capability statements

9

Proof of office location within the consignee state (Jammu & Kashmir)

Frequently Asked Questions

Key insights about JAMMU AND KASHMIR tender market

How to bid for Indian Army surveillance system maintenance tender in Jammu?

Bidders should prepare documents listed in the terms, including GST, PAN, past experience proofs, financials, and OEM authorizations. Ensure your service office is in Jammu & Kashmir and include an escalation matrix. The tender allows a 25% scope adjustment; confirm acceptance before submission.

What documents are required for the Indian Army maintenance bid in Jammu?

Required documents include GST registration, PAN, past contract copies with invoices or client certificates, execution certificates, financial statements, OEM authorizations, and evidence of a local office in Jammu & Kashmir along with an escalation matrix for service support.

What past experience proofs are accepted for this surveillance maintenance tender?

Acceptable proofs include contract copies with invoices and bidder self-certification, client-execution certificates with contract value, or third-party inspection release notes. Each document should demonstrate maintenance or service delivery on surveillance systems or related electronics.

What is the 25% option clause in this tender for Jammu?

The buyer may adjust contract quantity or duration up to 25% at contract issuance; post-issuance, adjustments remain allowed with consent. For lumpsum service contracts, scope and value may rise up to 25% with bidder agreement.

What is required for service support escalation in this tender?

Bidders must provide a complete escalation matrix with telephone numbers and appropriate contact points for service support, ensuring rapid responsiveness for surveillance system maintenance in Jammu & Kashmir.

Are there any explicit delivery timelines for maintenance services in this tender?

No explicit delivery or installation timelines are published in the data available. This is a maintenance service tender; bidders should outline responsive service windows and response times in their technical bid, aligned with military procurement expectations.

What are the eligibility criteria for bidders in the Jammu surveillance tender 2026?

Eligibility includes a local Jammu & Kashmir office, proven surveillance system maintenance experience, ability to provide an escalation matrix, and compliant documentation (GST, PAN, financials, and OEM authorizations) to participate in the Indian Army procurement.

What documents are needed to participate in the Indian Army tender in Jammu?

Submit GST certificate, PAN, past project experience proofs, client execution certificates or invoices, financial statements, OEM authorizations, and documentary proof of a local Jammu & Kashmir office, plus the bidder’s escalation matrix for service support.

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