Indian Army Darjeeling Despatch: Wide-Range Goods Procurement 2026 - ISM/General Supplies Tender West Bengal

Tender Overview

The Indian Army, Department of Military Affairs, invites bids for a broad assortment of consumer, cleaning, maintenance, and office supplies spanning 29 items. The procurement location is DARJEELING, WEST BENGAL 734001, with the scope limited to the supply of goods across multiple product categories such as cleaning agents, hardware, stationery, batteries, and safety items. The contract terms include an option clause allowing up to a 25% quantity variation, with revised delivery timelines calculated per the original delivery period and extended periods, ensuring flexibility for fluctuating demand. A dedicated purchasing framework is implied, requiring vendors to comply with standard vendor documentation. The tender emphasizes cost-inclusive pricing and a defined service/support expectation, including a 7-day defect rectification window and a penalty regime. The arrangement appears to focus on reliable, single-point supply for a broad municipal/military-style inventory rather than a single-purpose commodity. The unique aspect is the cross-category aggregation within a single contract, coupled with the option to scale quantities and a robust warranty/penalty framework.

Technical Specifications & Requirements

• No explicit product specifications are published within the available data.
• Scope: Only supply of goods (not services) as per buyer terms.
• Items cover diverse categories: cleaning chemicals, detergents, insecticides, air fresheners, batteries (AA/AAA), staple office items (white boards, clocks), grooming and maintenance supplies (Brasso, phenyl, Dettol products, napthalene balls), hardware (carbon brushes, flex boards), textiles (woolen carpet), and utilities (vacuum bottles, tarpin oil).
• Warranty framework: defects serviced within 7 days; penalties of 0.5% of unit price per week of delay, capped at 10% of total contract value.
• Penalty recovery options include deduction from Performance Security; alternate-sourcing right retained by Buyer.
• Service & Support: Dedicated/toll-free service contact required for bidders/OEMs.
• BOQ lists 29 items though exact quantities and unit measures are not provided.

Terms, Conditions & Eligibility

• EMD: Not specified in the available terms.
• Delivery: Extended delivery mechanics exist via option clause; initial delivery period standard, additional time governed by the 25% quantity variation rule.
• Payment terms: Not explicitly stated beyond scope-of-supply being goods-only; Buyer may enforce payment terms consistent with standard government procurement, with penalties for late service.
• Documentation: Required submission includes PAN Card, GSTIN, Cancelled Cheque, EFT Mandate (bank certified).
• Warranty: 7-day service rectification window; penalties as above; potential for PBG recovery.
• Support: Dedicated toll-free service contact mandated for vendor/OEM.
• Other: bidder compliance with general tender terms and the option-variation clause is mandatory.