Health And Family Welfare Department Tripura Unarmed Security Guard Tender Tripura 2026 – Security Manpower Service Version 2.0

Tender Overview

Health And Family Welfare Department Tripura invites bids for unarmed security guard services under Security Manpower Service (Version 2.0) with an estimated value of ₹2,556,000. The procurement targets secure hospital premises and health facilities with contracted manpower and compliance to local service norms; a flexible quantity/duration option up to 25% is allowed. Bidders must establish a local service office within the state and provide escalation/toll-free support, demonstrating operational readiness for health-sector security needs. The opportunity focuses on reliable deployment, timely salary disbursement by the provider, and compliant payroll documentation. Key differentiator includes guaranteed local support and adherence to specific payout and documentation requirements. The tender emphasizes vendor accountability, sub-divisional hospital governance, and a clear exit/adjustment mechanism aligned to public procurement norms.

Technical Specifications & Requirements

• No explicit technical specifications or BOQ items are published; focus remains on manpower provisioning for unarmed security guards in health facilities.
• Essential operational terms include: local service office in Tripura, escalation matrix, toll-free support, and salary payment responsibility borne by the Service Provider.
• Compliance expectations cover documentation uploads per bid terms, and post-award submission of a DD as security/deposit option in lieu of PBG, payable at Kamalpur, Dhalai, Tripura.
• The contract accommodates up to 25% expansion in quantity or duration with supplier consent; for lump-sum services, scope/value may extend by the same percentage.
• EMD details are not disclosed; bidders should prepare standard security/guarantee as per GeM guidelines.

Terms, Conditions & Eligibility

• Dedicated/offline/toll-free service support required; provide an escalation matrix and contact numbers.
• Salaries of deployed staff must be paid by the provider before claim submission, with requisite PF/ESIC documentation and bank statements.
• Submission must include all certificates/documents requested in the Bid Document and any ATC/Corrigendum; non-compliance leads to rejection.
• Performance security can be provided as an Account Payee DD payable to Sub-Divisional Medical Officer, Kamalpur, within 15 days of award; DD copy to be uploaded and hard copy delivered.
• The contract allows simple amendment up to 25% for scope/duration changes; detailed terms to be clarified at award stage.