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Rites Limited Liability Insurance Service Tender Gurgaon Haryana 2026 Indemnity Insurance

Bid Publish Date

07-Sep-2026, 7:02 pm

Bid End Date

14-Sep-2026, 7:00 pm

Progress

Issue07-Sep-2026, 7:02 pm
AwardPending

Key Highlights

  • Dedicated/toll-free support channel requirement for bidders
  • Escalation Matrix submission mandatory for post-sale support
  • Contract quantity/duration can be adjusted up to 25% at award and post-award
  • No BOQ items; emphasis on insurer capability and coverage terms

Tender Overview

Organization: Rites Limited — procuring Liability Insurance Service (Indemnity insurance) for operations in GURGAON, HARYANA. No BOQ quantity data or estimated value disclosed. Tender features a broad service scope with optional quantity/term adjustments up to 25% and a requirement for dedicated support channels. This procurement emphasizes service continuity and a defined escalation matrix for post-award support. The absence of technical specifications suggests a focus on insurance coverage terms, compliance, and vendor capability rather than product hardware. The tender context aligns with railway-sector procurement under PSU oversight, seeking a reliable insurer capable of managing indemnity risk for the organization.

Technical Specifications & Requirements

  • Product/Service: Liability Insurance Service (Indemnity insurance) for Rites Limited.
  • Location: Gurgaon, Haryana 122001.
  • Scope Notes: Service continuity with option to increase scope up to 25%; post-award adjustments allowed within that threshold.
  • Support Requirements: Dedicated/toll-free telephone support and a formal Escalation Matrix for service issues.
  • Documentation: An ATC and SOW are uploaded; bidders must review attachments for conditions.
  • Standards/Compliance: Not explicitly specified; bidders should demonstrate standard liability underwriting capabilities and regulatory compliance.
  • BOQ: No line-item quantities or values available; emphasis on service capability and terms.
  • Experience: Emphasis on demonstrated insurance service delivery to similar entities and ability to scale.

Terms, Conditions & Eligibility

  • EMD/Financials: Not disclosed in data; bidders should verify tender terms for security deposit requirements.
  • Delivery/Timeline: Not specified; contract duration subject to 25% variation at issue and prior to issuance.
  • Payment Terms: Not disclosed; bidders must confirm payment mechanics in ATC/SOW.
  • Documentation: GST, PAN, company registration, insurance license, and prior indemnity insurance experience likely required per standard tender norms.
  • Clause 25%: Buyer may modify contract quantity or duration up to 25% during issuance and post-award.
  • Support: Dedicated support and escalation contact details required from bidders/OEMs.
  • Risk/Compliance: Ensure alignment with sector-specific liability coverage and regulatory requirements for railway PSUs.

Key Specifications

  • Liability Insurance Service for Rites Limited (Indemnity insurance)

  • Location: Gurgaon, Haryana

  • Contract scope with 25% quantity/duration flexibility

  • Dedicated toll-free support requirement

  • Escalation Matrix for service support

Terms & Conditions

  • 25% scope/duration variation allowed at award and post-award

  • Dedicated toll-free support and escalation matrix mandatory

  • ATC/SOW attachments govern additional terms and conditions

Important Clauses

Payment Terms

Not disclosed in data; bidders must refer to ATC/SOW for payment schedule and invoicing requirements

Delivery Schedule

Not specified; contract duration subject to 25% adjustment at issue

Penalties/Liquidated Damages

Not specified in provided data; recommend reviewing ATC for LD clauses

Bidder Eligibility

  • Experience in providing indemnity liability insurance to large organizations, preferably in the rail/PSU sector

  • Demonstrated capability to handle scalable coverage and policy administration

  • Valid insurance license and compliance with local regulatory requirements

Tender Data

Bid Details

Quantity

1

Bid Type

Single Packet Bid

Bid Validity

120 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Tech Clarification Time

2 Days

Preference & Exemptions

EMD Required

No

MII Compliance

Yes

MSE Purchase Preference

Yes

MSE Preference Band

L1+15%

MSE Exemption/Relaxation

No

Startup Exemption/Relaxation

No

Bid Splitting Applied

No

Requirements

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Liability Insurance Service - Indemnity insurance

Payment Timelines

Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)

Delivery Details

Delivery Locations

1

Delivery Cities

Gurugram

Delivery Pincodes

122001

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Himanshu Chandra Lal122001,Plot No.1, Sector-29, GurgaonGurugramHaryana122001Project / Lumpsum Based-Total Sum Insured : 651164793

Authority Records

MINISTRY OF RAILWAYSRITES LIMITED

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Documents 8

GeM-Bidding-9859509.pdf

Main Document

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

Buyer uploaded ATC document

ATC

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Authority & Contact

Organization

Rites Limited

Department

Railways Public Sector Undertakings

Office Name

Rites Ltd

Grievance Contact

[email protected]

Categories 1

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Required Documents

1

GST certificate

2

PAN card

3

Company registration documents

4

Insurance broker/Company license

5

Previous indemnity insurance experience certificates

6

Technical bid documents and OEM authorizations (if applicable)

7

Any dedicated support contact details and escalation matrix

Frequently Asked Questions

Key insights about HARYANA tender market

What documents are required for the liability insurance tender in Gurgaon?

Bidders should prepare GST certificate, PAN card, company registration, insurance license, previous indemnity insurance experience certificates, and technical bid documents with ATC/SOW attachments. These items verify legal eligibility, regulatory compliance, and prior capability to deliver scalable indemnity coverage for Rites Limited.

How can bidders participate in the indemnity insurance bid in Haryana 2026?

Participation requires submitting the technical bid with necessary licenses, financial stability proofs, and prior project experience. Verify ATC/SOW attachments for scope, and ensure dedicated toll-free support capability and an escalation matrix. The 25% quantity/duration variation clause may affect pricing and scope during award.

What are the minimum eligibility criteria for indemnity insurance tenders in Gurgaon?

Minimum criteria include a valid insurance license, prior indemnity insurance delivery to large organizations, and evidence of scalable policy administration capabilities. Commercial clarity, GST registration, and financial statements are typically required to support financial viability and compliance with regulatory norms.

What are the technical specifications for the indemnity insurance service in this tender?

Specific technical parameters are not listed; bidders must rely on ATC/SOW, demonstrating coverage terms, policy limits, claims handling procedures, and regulatory compliance. Emphasis is on service continuity, dedicated support, and escalation processes rather than hardware specifications.

When is the bid submission deadline for the Gurgaon indemnity insurance tender?

Exact submission deadlines are not disclosed in the available data. Bidders should review the ATC document and the SOW attachment for the final due date, submission format, and envelope labeling requirements to ensure timely participation.

How is payment terms structured for the indemnity insurance contract in Haryana?

Payment terms are not specified in the basic data; bidders must consult the ATC/SOW for invoicing schedules, milestone payments, and any advance or installment payments tied to policy issuance, premium payments, or claim settlements as applicable.

What is the impact of the 25% contract variation clause on bids in Gurgaon?

The buyer can increase or decrease contract quantity or duration up to 25% at issue and post-award. Bidders should build pricing flexibility, capability to scale policy limits, and potential changes in service levels into their financial models.

What support and escalation requirements should bidders confirm for this tender?

Bidders must confirm a dedicated toll-free service line and provide an escalation matrix with contact numbers. Ensure alignment with service-level expectations, response times, and clear responsibility assignment for policy administration and claim support.