Progress
Organization: Rites Limited — procuring Liability Insurance Service (Indemnity insurance) for operations in GURGAON, HARYANA. No BOQ quantity data or estimated value disclosed. Tender features a broad service scope with optional quantity/term adjustments up to 25% and a requirement for dedicated support channels. This procurement emphasizes service continuity and a defined escalation matrix for post-award support. The absence of technical specifications suggests a focus on insurance coverage terms, compliance, and vendor capability rather than product hardware. The tender context aligns with railway-sector procurement under PSU oversight, seeking a reliable insurer capable of managing indemnity risk for the organization.
Liability Insurance Service for Rites Limited (Indemnity insurance)
Location: Gurgaon, Haryana
Contract scope with 25% quantity/duration flexibility
Dedicated toll-free support requirement
Escalation Matrix for service support
25% scope/duration variation allowed at award and post-award
Dedicated toll-free support and escalation matrix mandatory
ATC/SOW attachments govern additional terms and conditions
Not disclosed in data; bidders must refer to ATC/SOW for payment schedule and invoicing requirements
Not specified; contract duration subject to 25% adjustment at issue
Not specified in provided data; recommend reviewing ATC for LD clauses
Experience in providing indemnity liability insurance to large organizations, preferably in the rail/PSU sector
Demonstrated capability to handle scalable coverage and policy administration
Valid insurance license and compliance with local regulatory requirements
Quantity
1
Bid Type
Single Packet Bid
Bid Validity
120 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Liability Insurance Service - Indemnity insurance
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
1
Delivery Cities
Gurugram
Delivery Pincodes
122001
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Himanshu Chandra Lal | 122001,Plot No.1, Sector-29, Gurgaon | Gurugram | Haryana | 122001 | Project / Lumpsum Based | - | Total Sum Insured : 651164793 |
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Main Document
OTHER
OTHER
OTHER
ATC
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST certificate
PAN card
Company registration documents
Insurance broker/Company license
Previous indemnity insurance experience certificates
Technical bid documents and OEM authorizations (if applicable)
Any dedicated support contact details and escalation matrix
Key insights about HARYANA tender market
Bidders should prepare GST certificate, PAN card, company registration, insurance license, previous indemnity insurance experience certificates, and technical bid documents with ATC/SOW attachments. These items verify legal eligibility, regulatory compliance, and prior capability to deliver scalable indemnity coverage for Rites Limited.
Participation requires submitting the technical bid with necessary licenses, financial stability proofs, and prior project experience. Verify ATC/SOW attachments for scope, and ensure dedicated toll-free support capability and an escalation matrix. The 25% quantity/duration variation clause may affect pricing and scope during award.
Minimum criteria include a valid insurance license, prior indemnity insurance delivery to large organizations, and evidence of scalable policy administration capabilities. Commercial clarity, GST registration, and financial statements are typically required to support financial viability and compliance with regulatory norms.
Specific technical parameters are not listed; bidders must rely on ATC/SOW, demonstrating coverage terms, policy limits, claims handling procedures, and regulatory compliance. Emphasis is on service continuity, dedicated support, and escalation processes rather than hardware specifications.
Exact submission deadlines are not disclosed in the available data. Bidders should review the ATC document and the SOW attachment for the final due date, submission format, and envelope labeling requirements to ensure timely participation.
Payment terms are not specified in the basic data; bidders must consult the ATC/SOW for invoicing schedules, milestone payments, and any advance or installment payments tied to policy issuance, premium payments, or claim settlements as applicable.
The buyer can increase or decrease contract quantity or duration up to 25% at issue and post-award. Bidders should build pricing flexibility, capability to scale policy limits, and potential changes in service levels into their financial models.
Bidders must confirm a dedicated toll-free service line and provide an escalation matrix with contact numbers. Ensure alignment with service-level expectations, response times, and clear responsibility assignment for policy administration and claim support.