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Indian Bank invites bids for an Online UPS (10 KVA) with Battery conforming to IS 16242 (Part 1) for delivery in Patna, Bihar. The procurement includes an estimated value not disclosed and an EMD of ₹60,000. The contract allows a 25% quantity up/down variation at the same contracted rates, with delivery timing adjusted from the original schedule. A unique emphasis is placed on post-sale service, including established service centers in the consignee state and a toll-free support line. This tender targets suppliers with ISO/IS standards familiarity and robust warranty processes.
Product: Online UPS (10 KVA) with battery
Standard: IS 16242 (Part 1)
Delivery flexibility: up to ±25% quantity variance
Warranty response: service within 15 days; penalties 0.5% per week up to 10%
EMD: ₹60,000
EMD is required at submission: ₹60,000
Quantity variation clause: up to 25%
Warranty service window: 15 days with penalties
Service centers must exist in the consignee state or be established within 30 days
Penalty and security: potential forfeiture of PBG for non-compliance
Payment terms linked to delivery milestones; penalties apply for delays in service rectification
Delivery period adjustments tied to option clause with minimum 30 days extra time
0.5% weekly penalty up to 10% of total contract value; PBG forfeiture possible
Experience in supplying UPS/electrical equipment with IS standards
Demonstrated service center capability in the state of Bihar or willingness to establish in 30 days
Financial stability with verifiable turnover and GST compliance
Quantity
17
Bid Type
Two Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
RA Qualification Rule
H1-Highest Priced Bid Elimination
Tech Clarification Time
2 Days
EMD Required
Yes
MII Purchase Preference
Yes
MII Preference Band
L1+20%
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Min. Avg. Annual Turnover
11
OEM Avg. Turnover
80
Past Performance
60 %
Warranty Period
15 days
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Online UPS (?10 KVA) With Battery Conforming To IS 16242 (Part 1) (Q2)
Advisory Bank
State Bank of India
ePBG Percentage
3%
ePBG Duration (Months)
39
Payment Timelines
Payments shall be made to the Seller within 30 days of issue of consignee receipt-cum-acceptance certificate (CRAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Max Delivery Days
15
Delivery Locations
1
Delivery Cities
Patna
Delivery Pincodes
800001
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Rajiv Ranjan | 800001,1st floor, Indian Bank Premises, Budhmarg, Near Kotwali Thana Patna GPO Patna | Patna | Bihar | 800001 | 17 | 15 | - |
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Main Document
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar UPS/ electrical equipment supply
Financial statements or turnover details
EMD payment proof (₹60,000)
Technical bid documents evidencing IS 16242 compliance
OEM authorization if bidding on behalf of manufacturer
Service centre details or proof of establishment within 30 days
Key insights about BIHAR tender market
Bidders must submit the EMD of ₹60,000 along with GST, PAN, and experience certificates. Provide IS 16242 (Part 1) compliance evidence, OEM authorizations if applicable, and proof of a functional Bihar service center or a plan to establish within 30 days of award. Ensure warranty support details are listed.
Required documents include GST certificate, PAN card, experience certificates, financial statements, EMD proof of ₹60,000, technical bid for IS 16242 compliance, OEM authorization if acting as agent, and service-center proof or establishment plan in Bihar within 30 days.
The contract allows a quantity variation of up to ±25% at the same contracted rates. Delivery timing follows the original delivery schedule, with extension calculated as ( Increased quantity / Original quantity ) × Original delivery period, minimum 30 days.
Warranty service must be completed within 15 days of defect notification. If delayed, a penalty of 0.5% of unit price per week applies, capped at 10% of total contract value. Penalties may be recovered from PBG or by alternative service if needed.
Bidders must demonstrate IS 16242 (Part 1) conformance for the 10 KVA UPS and provide documentation showing compliance, performance data, and battery compatibility details. OEM authorizations should be included if applicable.
Bidders must offer a dedicated toll-free number, an escalation matrix, and a functional service center in the state of the consignee or a confirmed plan to establish within 30 days of award, with timely repair windows and spares availability.
The ₹60,000 EMD demonstrates bid seriousness and financial capability. It should be submitted with bid documents as a security deposit, refundable after contract completion or adjusted against performance conditions per the tender terms.