RFP for Selection of an Agency for Providing Dedicated Customer and Operator Call Centre (OCC) Services on a Plug-and-Play Seat-Based Managed Service Model under APSFL Supervision
Organization Not Specified
Combined opportunity value of ₹19.5 lakh
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National Testing Agency
National Skill Development Corporation
National Testing Agency
Haryana Board Corporation
Gujarat Energy Limited, Gandhinagar
Quality Council Of India
National Highways Authority of India
Key insights about Call Centre tender market
There are 11 active call centre tenders across India from various government departments and PSUs.
Leading organizations include Haryana Board Corporation. These buyers regularly publish tenders for various requirements.
EMD varies from ₹3 lakh to ₹10 lakh. Average EMD is ₹6.5 lakh, depending on tender value.
Register on e-procurement portals, ensure GST and required certifications are valid, review documents carefully, and submit bids before the deadline with EMD.
Focus on competitive pricing, technical compliance, relevant experience, timely submission, complete documentation, and understanding buyer requirements.
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